How To Dramatically Improve Documentation Team Efficiency

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Presented by

Shannon McCue, Aristocrat Technologies

About this talk

For writers who work in Agile software companies, it can be tough to carve out a place in the overall process. How do companies share writers as specialists across several development teams? How do technical writers function as members of Scrum or Kanban teams? Does it work? Shannon McCue, Manager of Technical Communications at Aristocrat, gives you the top 4 pros and cons of working as embedded writers on multiple development teams, and explains the top 4 pros and cons of removing those writers from development teams to form a more efficient Agile technical writing team. A technical writing veteran of 25 years, Shannon McCue is a manager, editor, and leader with a strong track record in creating thorough, usable documentation. At her current company, Aristocrat Technologies, Inc., she manages a technical writing team that writes casino video gaming documentation while immersed in the Agile framework. Over the last eight years, she has become more focused on process improvements, especially Scrum and Kanban methods, and how they can work for or against technical writers.

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