How to Drive Onboarding and Training Success With Dynamic Workflows

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Presented by

Lawrence Orin

About this talk

Helping people use your content naturally and intuitively is clearly crucial. Whether you’re a content author, instructional designer, LMS administrator or product leader, you know that a great onboarding experience is critical to driving product adoption and reducing churn. Likewise, a great training experience is key to ramping up new employees. The problem is that humans process information in a very interconnected way, whereas documentation is typically created and delivered in a linear fashion. So how can you provide easy access to the onboarding materials people need, so they can succeed from Day One? In this webinar, Lawrence Orin, of Zoomin Software, will show you how dynamic and intuitive workflows can guide your customers and employees through personalized content experiences, all within a single portal powered by your existing technical product content. Here are some of the things you’ll learn: • How workflows provide personalized user guidance • The problem with legacy methods for creating workflows • How a large software company builds dynamic workflows within their documentation portal to empower onboarding and training success.
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