The Content Advantage: Benefits of Unifying Product Content Into a Single Portal

Logo
Presented by

Guest: Race Bannon; Hosts: Megan Gilhooly and Scott Abel

About this talk

Join us for a chat with Race Bannon, Senior Director of Applications Information Development at Oracle PeopleSoft, about the impact of bringing together all product content into an online knowledge center. You'll learn what changes the company made to its information delivery strategy and how those changes impacted customers and the company. We'll discuss the beneficial effects Oracle PeopleSoft experienced after providing video documentation alongside traditional text-based user assistance deliverables. The Content Advantage is brought to you by Zoomin Software. Leading brands use Zoomin to help customers and employees find the answers they need, when and where they need them.
Related topics:

More from this channel

Upcoming talks (69)
On-demand talks (668)
Subscribers (73425)
The Content Wrangler Channel covers the people, methods, tools and technologies designed to help you deliver the right information, to the right people, at the right time, on the right device, in the right format and language. Your content is your most valuable business asset. Let us show you how to manage it efficiently and effectively.