Delivering Role-Based Content With Zoomin and easyDITA

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Presented by

Joe Gelb and Patrick Bosek

About this talk

Technical product content is a key asset throughout the entire customer journey. And as customers interact with your product or service, they need to find the information that’s most relevant and important to them. But if you’re like most companies, you serve many different customers who hold a variety of different roles. So how can you provide each of them with the most relevant product content in the most scalable and cost-effective way? Join this webinar with Joe Gelb, President of Zoomin, and Patrick Bosek, CEO of Jorsek, makers of Heretto, to learn how you can provide highly curated, highly personalized content experiences. They’ll reveal how Zoomin and Heretto work together to facilitate a streamlined authoring and end-user experience. Here’s what you’ll learn: • Why content personalization matters and how to achieve it • The impact of role-based content on the customer experience • An overview of Zoomin and easyDITA’s out-the-box connection This webinar is co-sponsored by Zoomin Software and Heretto.
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The Content Wrangler Channel covers the people, methods, tools and technologies designed to help you deliver the right information, to the right people, at the right time, on the right device, in the right format and language. Your content is your most valuable business asset. Let us show you how to manage it efficiently and effectively.