Blending UX Writing With Technical Documentation at BlackBaud

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Guest: Denise Kadilak > Hosts: Megan Gilhooly and Scott Abel

About this talk

Join us for a conversation with Denise Kadilak, the senior manager of information architecture at Blackbaud, about the company's attempts to fold UX Writing into the technical communication team's responsibilities. You'll discover what happened when the technical communication team took over UX writing tasks, what lessons they learned, and what new skills and tools were needed to ensure success. The Content Advantage talk show is brought to you by Zoomin Software.
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