Let's Talk Technical Documentation — Growing Your TechDocs Team

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Guest: Toni Mantych > Host: Paul Perrotta

About this talk

Growing a team is much harder than it looks. The workload is crushing and as the work piles on, you start to hire more people. But now you have to train those people and get the work done. And you're probably changing processes (and perhaps tools!) at the same time. Plenty can go wrong. Learn how to approach growth from veteran leaders. You know you have to grow — but into what? We weren't taught how to plan growth at leadership school. Haha! What leadership school? Setting and communicating a vision is key. But so is slogging through the details. What will your leadership team look like? Who is responsible for what? What processes change and which ones stay the same? What roles change? Join Paul Perrotta, the Technical Documentation Wrangler, and his guest, Toni Mantych, who has doubled the size of her team at ServiceNow in two years. Together, Paul and Toni will talk about these primary areas for successful growth: 1. Where is the organization headed? Are other organizations growing too? 2. First things first: there is a definite order. 3. What do you do when it doesn't go to plan? Toni has worked in large stable companies and stepped up to running an organization in a company that is growing by leaps and bounds. We will discuss the changes she has observed, what they did well, and what didn't work. We hope you'll join us for the show! "Let's Talk Technical Documentation" is brought to you by The Content Wrangler.

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