Let's Talk Technical Documentation: Starting a Tech Docs Team

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Guest: Charissa Fleischer > Host: Paul Perrotta

About this talk

You've often thought of working in a brand new department. Wouldn't it be cool to be one of the first to define the initial content library? The one who dives in and does what has to be done, with no politics and no stuffed shirt yammering on about policies and procedures and ISO 9005 checklists? Who wouldn't want to help set that up? It sounds so...liberating! Join Paul Perrotta, the Technical Documentation Wrangler, and his guest, Charissa Fleischer, who currently works as the director of tech docs at a cybersecurity company called Exabeam. Charissa has many years of experience as a technical writer, a technical writing manager, and a social media maven. She also started her own business, a gluten-free bakery. Together, Paul and Charissa will talk about the good, the bad, and the ugly truths about starting a tech docs team: 1) How is being in a startup different from working at longer, established companies? 2) What do you like about it? 3) Who would be successful in a startup? Charissa joined Exabeam to lead the existing docs team. She has a lot to say about her daily job and how it will change over the next few years. We will discuss how this world works and how it will evolve. We hope you'll join us for the show!

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