Let's Talk Personalization: Build Personalization into Digital Transformation

Presented by

Guest: Vijay Hanumolu > Host: Kevin P. Nichols

About this talk

Discussions on Digital Transformation remain at the forefront in 2022, as we face challenges in technology, customer experience, and content operations. Clearly, the COVID-19 pandemic has led to even more disruption which has accelerated the transformation initiatives. Join Kevin Nichols, The Personalization Wrangler, for "Let's Talk Personalization" and a conversation with Vijay Hanumolu, who draws from his experience in operationalizing large-scale digital transformation initiatives to show how it relates to personalization. We explore how customer experience, digital transformation, operations intersect, and lessons to inform better personalization and content strategy efforts. "Let's Talk Personalization" is brought to you by The Content Wrangler and is sponsored by Avenue CX.
Related topics:

More from this channel

Upcoming talks (55)
On-demand talks (676)
Subscribers (73804)
The Content Wrangler Channel covers the people, methods, tools and technologies designed to help you deliver the right information, to the right people, at the right time, on the right device, in the right format and language. Your content is your most valuable business asset. Let us show you how to manage it efficiently and effectively.