How to Work With Subject Matter Experts

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Presented by

Kat Reierson, Senior Technical Writer at Docusign

About this talk

Join Paul Perrotta, The Technical Documentation Wrangler, on The Content Advantage, as he chats with Kat Reierson, Senior Technical Writer at Docusign, in a discussion about strategies for working with subject matter experts (SMEs). Reierson believes technical writers are most valuable when they serve as knowledge translators — communication pros who work to make information relevant and helpful to those lacking in subject matter expertise. We'll discuss what to do to prepare for a meeting with a subject matter expert, how to capture what you learned during knowledge transfer sessions, the role of shared terminology and communication method preferences, and strategies for catering to the needs of SMEs. Can't make it? Register, and we'll send you a link you can use to watch a recording when it's convenient for you to do so. The Content Advantage is brought to you by The Content Wrangler and sponsored by Zoomin Software.

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