Let's Talk About Technical Documentation Tools

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Guest: Peggy Sanchez > Hosts: Patrick Bosek and Scott Abel

About this talk

Join Patrick Bosek and Scott Abel for a chat about choosing, purchasing, and adopting technical documentation software tools with Peggy Sanchez, a technical content development leader with a career-long record of success transforming how organizations create, manage and deliver technical content. We will discuss the role software plays in the success of modern technical communication departments and why it's critical to be strategic about selecting tools and planning for their successful adoption. Sanchez will talk about how to avoid typical software purchasing pitfalls, when to be concerned about vendor lock-in, why it's critical to influence the procurement process, and the role of data in making a winning business case for change. We'll chat about metrics, issues that impact successful tool adoption, and how to become the champion for the tools you decide you'd like to buy. Sanchez serves as Senior Technical Publications Manager for HPE (Hewlett Packard Enterprise), where she oversees 4 teams of writers and trainers in 6 locations. She sets the vision and direction for the technical documentation team and is responsible for making strategic decisions for her team based on analytics, market trends, and technology capabilities. Coffee and Content is brought to you by The Content Wrangler and Heretto, a content operations platform for knowledge management that turns your product content into engaging digital experiences.

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