Is ChatGPT Going To Take My Technical Writing Job?

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Guest: Mike Iantosca > Hosts: Patrick Bosek and Scott Abel

About this talk

Fear of obsolescence isn’t a modern worry. You can dial back the clock of such fear over centuries. Every new technological advance and automation has devastated specific populations. If it didn’t, we’d still be scribing with quill and parchment, delivering mail via the pony express, or riding in horse-drawn buggies Change is inevitable, and resistance is futile. Yes, automation will eliminate jobs, including large language models powering tech like ChatGPT - eventually. Still, the workers who’ll be affected most are those who resist and fail to change and adapt. On the March 27, 2023, episode of Coffee and Content, join us for a frank and revealing discussion about the future of technical documentation and the impact of generative artificial intelligence and modern inventions like ChatGPT. We’ll chat about the reality of the machine learning space today and discuss what’s possible — and what’s not — with Senior Director of Content Platforms at Avalara, Michael Iantosca. Iantosca will demystify technologies like ChatGPT — he'll even give you a sneak peek at the work his team has done to create a working custom ChatGPT model. We'll chat about ideas for the future, including leveraging your large language models to provide prospective and existing customers with the ability to ask questions about your content and receive responses tailored to their specific needs and domain expertise. Can’t make it? Register, and we’ll send you a link to watch a recording when convenient. Coffee and Content is brought to you by The Content Wrangler and Heretto, the ContentOps platform for product, reference, and knowledge content.
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