The Tech Writer’s Unlikely Ally: Generative AI for Tech Docs

Logo
Presented by

Casey Jordan and Patrick Bosek > Host: Scott Abel

About this talk

Etto, the Heretto Copilot, isn't just an AI tool; it's a built-in best friend that will revolutionize both customer support and technical writing processes simultaneously. Etto helps ensure uniformity across all technical content, bridging the gap between customer questions and clear, concise answers. Moreover, by ensuring each individual and team stays true to your brand guidelines, Etto ensures that every interaction reflects the essence of your company, enhancing loyalty and trust. But Etto isn't just about elevating customer experiences; it's also a game-changer for your documentation teams. By offloading repetitive and menial tasks, Etto frees up time and creativity to focus on higher-value initiatives. Just imagine the possibilities when documentation experts are no longer bogged down with the basics – they can innovate, strategize, and drive content excellence like never before. Additionally, Etto empowers newer writers to learn and meaningfully contribute to structured content in record time. With Etto as your structured content copilot, you're not just enhancing support and documentation processes – you're tapping into a realm of possibilities where every interaction and piece of content reflects your dedication to excellence. By joining this webinar, you will learn: * The impact of Etto on customer experience and documentation teams * Etto’s extensive capabilities to aid new and expert technical writers * How Etto offloads routine tasks and drives consistent structured content Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you. This web event is brought to you by The Content Wrangler and is sponsored by Heretto, a powerful component content management system (CCMS) platform to deploy help and API documentation in a single portal designed to delight your customers.
Related topics:

More from this channel

Upcoming talks (50)
On-demand talks (680)
Subscribers (73889)
The Content Wrangler Channel covers the people, methods, tools and technologies designed to help you deliver the right information, to the right people, at the right time, on the right device, in the right format and language. Your content is your most valuable business asset. Let us show you how to manage it efficiently and effectively.