Audience analysis has always been central to the development of technical communication. Writers carefully craft content to meet the needs of their target users.
Now, as more and more users turn to AI as their source of information, they become in effect an indirect audience. Instead, our direct audience is the AI tool which will in turn disseminate information to the user as it sees fit, according to its analysis of its audience. How does this change affect the way we should write?
Join Lance Cummings, associate professor at the University of North Carolina Wilmington, and Dawn Stevens, host of Let’s Talk Tech Documentation, as they look at AI not only as a writer and user tool but as an audience in and of itself.
Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you.
Let's Talk Technical Documentation is brought to you by The Content Wrangler, Comtech Services, and is sponsored by Heretto, a powerful component content management system (CCMS) platform to deploy help and API documentation in a single portal designed to delight your customers.