Transitioning From Customer Support To Technical Documentation

Presented by

Panel > Host: Scott Abel

About this talk

Join us for a panel discussion that brings together former customer support agents who have successfully transitioned into the field of technical writing. Our panelists will share their unique journeys, the skills that transferred seamlessly between the two roles, and the challenges they faced along the way. Whether you're considering a career shift or simply curious about the synergy between customer support and technical communication, this discussion promises valuable insights and practical advice.

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