Virtual Humans as Interactive Documentation Channels

Join Scott Abel, founder of The Content Wrangler and Content Strategy Evangelist for Heretto, and his digital twin, Stephen Abel, for an exciting exploration of virtual humans as the next big thing in technical documentation delivery. This session will introduce tech writers to the concept of virtual (digital) humans (aka interactive digital avatars) — computer-generated representations of people that use artificial intelligence (AI), 3D modeling, and advanced animation techniques to simulate human appearance, behavior, and interaction. These avatars can mimic human expressions, gestures, and speech, allowing them to engage in realistic conversations with users. During this presentation we will explore how they are created, trained, and deployed as interactive content delivery channels, and showcase their practical applications in delivering real-time, conversational content. Attendees will have the unique opportunity to interact directly from the audience with Scott’s digital twin — Stephen — experiencing firsthand how virtual humans are transforming content delivery and enhancing the customer experience. Don’t miss this glimpse into the future of technical communication! Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you. Each 60-minute episode of Coffee and Content is recorded live. On-demand recordings are made available shortly after the live show ends. This educational program is brought to you by The Content Wrangler and is sponsored by Heretto, a powerful component content management system (CCMS) platform to deploy help and API documentation in a single portal designed to delight your customers.