Building Tech Writing's Future With Active-Duty Military

Active-duty service members bring discipline, systems thinking, and mission focus—the same traits great technical writers need. In this session, host Dawn Stevens talks with military veteran and entrepreneur Jeremy Lowell about The KYO Group’s DoD SkillBridge program, which pairs industry experts with active-duty military to train them in technical writing and place them on client projects. You’ll hear how SkillBridge works, what makes a strong training track for tech writing, and how hiring managers can tap this pipeline to build capability fast while creating real pathways for veterans transitioning to civilian roles. Learn how DoD SkillBridge works—including timelines, approvals, compensation, and employer responsibilities—how The KYO Group structures technical-writing training and on-the-job mentorship, and the practical steps to build a veteran talent pipeline from selection and onboarding to conversion to full-time roles. We’ll review the outcomes KYO reports across partners and alumni and define what “good” looks like for host companies. You’ll also get practical tips for veterans and active-duty participants who want to pivot into technical writing—ideal for anyone exploring SkillBridge pathways into this career. Jeremy Lowell is the Founder and Managing Director of The KYO Group, a Service-Disabled Veteran-Owned Small Business that runs one of the country’s larger SkillBridge programs. Public posts from KYO and Lowell indicate they work with or employ 2,000+ veterans per year. Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you. Let's Talk Technical Documentation is brought to you by The Content Wrangler, Comtech Services, and is sponsored by Heretto, a powerful component content management system (CCMS) platform to deploy help and API documentation in a single portal designed to delight your customers.