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American Family Insurance:Building World-Class Employee Training

At the core of any industry is the people and their ability to adequately deliver the services that their industry provides. Without proper training the people would not be able to provide their industry services with quality and confidence.

Therefore, ‘world class’ training environments should be a core piece of any business that plans to be successful.

Learn how one insurance company used CA Service Virtualization to provide ‘world class’ training to their agents and other sales staff for a brand new quoting application.
Recorded Feb 5 2015 42 mins
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Presented by
Jeff DeMeyer, American Family Insurance and Scott Edwards, CA Technologies
Presentation preview: American Family Insurance:Building World-Class Employee Training

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Plan, Build, Develop, Test, Release—it’s all relative.
New approaches like DevOps or the adoption of a Digital Transformation strategy are meant to make life easier and simpler to creating quality applications faster with better quality and at lower costs, but do they? Maybe. They’ll help put structure in place for team collaboration or deliver an experience your customers won’t forget, but development teams still face the constraints of development through deployment. From development, testing and the management of releases, organizations and their customers have had to deal with ineffective service delivery, compounded by the silos of development, system administration, and operations. CA solutions for DevOps and Continuous Delivery can help you eliminate constraints across the software delivery lifecycle (SDLC), allow developers, testers and performance teams to work in parallel for faster delivery and more reliable outcomes, all the way through deployment and feedback from IT Operations. Get the information you need when you need it in these thought provoking sessions live or on-demand. Be a member of channel to receive updates, best practices and advice from industry thought leaders on how to eliminate constraints across your SDLC.

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  • Live at: Feb 5 2015 2:15 am
  • Presented by: Jeff DeMeyer, American Family Insurance and Scott Edwards, CA Technologies
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