Unifying Digital Experience With Customer Identity

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Presented by

Dustin Hubbard, WaFd

About this talk

WaFd set out on a journey to deliver a consistent user experience across their entire banking platform that doesn’t require customers to use multiple username and password combinations to log in to use different tools and applications. Getting the customer experience right means integrating siloed platforms together to centralize the management of their customer identities to eliminate the need for multiple credentials. Join us to learn how WaFd is working to create a seamless experience for their customers across all digital properties and how they are using PingOne for Customers to unify customer data management.
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