IDMWork Presents: The Changing Face of Consumer IAM

All users are consumers. As IAM leaders are tapped to deliver great experiences, CIAM and workplace IAM are converging. Where CIAM solutions once focused almost exclusively on the consumer experience, offerings have matured to deliver robust privacy, security, and personalization. As solutions converge, IAM teams are increasingly being tasked to deliver CIAM solutions without a strong roadmap and understanding of the requirements or nuance of consumer needs. CIAM offers an ideal opportunity for the IAM team to raise recognition of Identity’s role in driving business innovation. In addition to providing a better customer experience, organizations need a CIAM strategy in place to avoid breach, involuntary exposure of data, and regulatory non-compliance issues across GDPR, data localization and data privacy requirements. Join this interactive discussion as we cover real-world examples of how CIAM leaders are tackling current CIAM challenges and delivering business value even in a rapidly evolving market