Panel: Building Customer Identity That Drives User Adoption

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Presented by

Stephen Williams, AIB; Natalie Reed, Telstra; Dan Ricke, BCBSTN; Richard Bird, Ping Identity;

About this talk

Large enterprises have many apps, many user stores, and many standards. Customers should never know about any of it. To them, your registration and sign-on experience has to be streamlined and add as little friction as possible as they start their journey with your brand and access your applications, services, and products. Join this panel to learn how industry experts have built extraordinary authentication experiences amidst multiple apps, custom apps that don't know what SAML or OIDC mean, and various enterprise architectures. Panelists will highlight some of the ways they've been able to achieve extraordinary registration and authentication experiences that balance security and convenience for their customers.
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