At Motability Operations, the customer experience is at the heart of everything they do. By delivering worry-free mobility to 650,000 customers in the UK, they aim to provide affordable transportation services to meet their customer’s diverse needs. The first step is delivering a superior digital experience that allows Motability Operations to understand and champion their customers so they can select the right mobility solution that meets their needs.
Join this session to hear how Motability Operations is building a customer account offering using an identity platform that balances convenience and security while taking into consideration the unique needs of their customers.