Name: Driving CX Innovation with CIAM to Deliver Competitive Advantage
Start: 2021-08-04T10:00:00Z
End: 2021-08-04T10:00:42.000Z
Location: BrightTALK
Rating: 0

Explore Cloud Identity Security with Ping Identity.  
Experience Single Sign-on for Cloud and Mobile
Find out how our identity and access management platform gives enterprise customers and employees one-click access to any application from any device.

Join us for a dynamic webinar featuring Loren Russon, SVP of Product & Technology, and Peter Holko, Sr Manager of Technology Partner Development, at Ping Identity, where we'll delve into our technology partnerships and how we integrate with them to ensure your success. 
• Discover how orchestrating with PingOne DaVinci and Trees revolutionizes passwordless authentication and fraud prevention strategies. 
• See how to add multiple risk providers into your identity flows, ensuring smooth user experiences that also offer robust protection against account takeover and new account fraud. 
• Uncover actionable best practices and real-world scenarios, demonstrating how orchestrating all your identity services gives you agility, security, and innovation.

Orchestrating Success: Integrating Multiple Risk Services in User Journeys

As artificial intelligence (AI) continues to evolve, cybercriminals are constantly inventing new methods to misuse this technology to falsify their identities and commit fraud. AI-powered attacks pose a significant threat to security and trust, and organizations today must quickly develop effective strategies for addressing these new, improved, and sophisticated attacks. From deepfakes and synthetic identities to improved phishing and scams, is your organization ready to take on a new era of cybercrime?

Join us for this insightful webinar as we explore the evolving landscape of AI threats, share new research around how IT and security decision-makers are arming themselves to combat them, and recommend best practices to stay ahead of the curve and ensure your organization is protected in an increasingly AI-driven world.

Key Takeaways:
• New attack types and vectors enabled by AI
• How AI augments old and existing threats to make them new again
• Security and IT decision-maker views on AI-based threats and tools
• Challenges with traditional security methods in dealing with AI-based threats
• Using AI to combat AI, and other tools in your toolbox
• Best practices to thwart AI-based attacks

Identifying and Countering AI Threats in a New Era of Cybercrime

Listen up, Ping and ForgeRock customers! Did you know the software products you use are available to consume from the cloud, managed and delivered by Ping?

If you’re still running software either as a .zip file or in cloud containers with self-managed deployment, then you have much invested in maintaining your own identity infrastructure. The thankless time your team spends keeping the lights on is only noticed when it goes dark.

In this webinar, learn how upgrading to PingOne allows you to:

- Reclaim Your Time - Free up to 40-60% of your team's time to support your business by tackling other value-added projects.
- Reduce Your Total Cost of Ownership - Save significant IT operational costs without compromising support for challenging enterprise use cases.
- Improve Your Security Posture - Make sure you’re protected effectively with the latest, automatic bug fixes and upgrades and optimal cloud security postures managed by cloud identity experts.

Join Matt Berzinski, Senior Product Management Director, to hear about the benefits, steps, and process for migrating to Ping’s cloud.

How to Reset Your Team’s Bandwidth and Improve IAM Security

Listen up, Ping and ForgeRock customers! Did you know the software products you use are available to consume from the cloud, managed and delivered by Ping?

If you’re still running software either as a .zip file or in cloud containers with self-managed deployment, then you have much invested in maintaining your own identity infrastructure. The thankless time your team spends keeping the lights on is only noticed when it goes dark.

In this webinar, learn how upgrading to PingOne allows you to:

Reclaim Your Time - Free up to 40-60% of your team's time to support your business by tackling other value-added projects.
Reduce Your Total Cost of Ownership - Save significant IT operational costs without compromising support for challenging enterprise use cases.
Improve Your Security Posture - Make sure you’re protected effectively with the latest, automatic bug fixes and upgrades and optimal cloud security postures managed by cloud identity experts.

Join Manish Kalial, VP of Product Management, to hear about the benefits, steps, and process for migrating to Ping’s cloud.

The global identity and access management (IAM) market was believed to be worth $12 billion in 2022, with banking, financial services, and insurance (BFSI) accounting for 19.5%. Whether it’s to streamline identity proofing/KYC, strengthen MFA/SCA authentication, leverage policy-based authorization, or accelerate customer experiences (CX), converged digital identity is more critical to competitiveness in the industry than ever.

Join Adam Preis for the second episode of Ping Identity in Financial Services webinar series, featuring industry expert Angel Cruz Jr of Simeio to find out how to:

Harness IAM to capitalize on key trends driving digital change to drive ROI, mitigate risk, and, enhance customer experiences 
Converge multiple IAM authentication, authorization, orchestration use-cases across customer and workforce use-cases into one platform
Take advantage of IAM platform flexibility, extensibility, and interoperability to accelerate time-to-value and reduce TCO.

Toward Digital Maturity in the Financial Services Industry: Taking the Next Leap

Your businesses rely heavily, if not exclusively on digital customer engagement to survive and thrive. And in the digital world, the stakes for acquiring, protecting, and retaining customers have never been higher. Customers have high expectations for convenient online experiences with strong security that doesn’t get in their way. Meanwhile, fraud and other security threats continue to increase while counter-measures often involve adding problematic friction to your customer’s journey. 

Customer Identity and Access Management (CIAM) solutions help your business elevate customer experience and security together, without compromising on either. With verified outcomes like the ones below, an effective CIAM solution is critical to your business success.
133% customer conversion increase
30% reduction in fraud
400% increased customer engagement
40% reduction in security-related customer service calls

But how do you find the CIAM solution that meets your unique requirements? Join this webinar to hear the best practices for evaluating CIAM providers. Save yourself time and money in the selection process by avoiding common “gotchas”. Learn what’s possible for your business as our experts share success stories from organizations like yours with specific examples from leading industries. 

Customer loyalty takes time to win and is easy to lose, because competition is fierce. Arm yourself with the right questions to ask any potential vendor to ensure you can deliver the right outcomes for your business. 
Register today!

Best Practices for Evaluating CIAM Providers

In the realm of cybersecurity, digital identity data remains a prime target for malicious actors. The rationale is straightforward – compromising user credentials provides cybercriminals with a gateway to infiltrate entire networks. Safeguarding user identities, passwords, and the Identity and Access Management (IAM) services managing them is critical. This webinar helps understand why it is critical to integrate Identity Threat Detection and Response (ITDR) into every enterprise's security strategy. Join our experts, Ping’s Jason Lloyd, Solutions Architect, and BeyondTrust’s John Singleton, Senior Solutions Engineer, as they lay out a multifaceted approach to ITDR, offering insights on protecting identity data and fortifying the underlying IAM infrastructure. Don't miss this opportunity to enhance your understanding of proactive measures to secure digital identities in an increasingly threat-laden digital landscape.

Securing Digital Identities & Privileges

The global identity and access management (IAM) market was believed to be worth $12 billion in 2022, with banking, financial services, and insurance (BFSI) accounting for 19.5%. Whether it’s to streamline identity proofing/KYC, strengthen MFA/SCA authentication, leverage policy-based authorization, or accelerate customer experiences (CX), converged digital identity is more critical to competitiveness in the industry than ever.

Join Adam Preis for the second episode of Ping Identity in Financial Services webinar series, featuring industry expert Angel Cruz Jr of Simeio to find out how to:

Harness IAM to capitalize on key trends driving digital change to drive ROI, mitigate risk, and, enhance customer experiences 
Converge multiple IAM authentication, authorization, orchestration use-cases across customer and workforce use-cases into one platform
Take advantage of IAM platform flexibility, extensibility, and interoperability to accelerate time-to-value and reduce TCO

Register to watch live or watch on-demand today here.

Your businesses rely heavily, if not exclusively on digital customer engagement to survive and thrive. And in the digital world, the stakes for acquiring, protecting, and retaining customers have never been higher. Customers have high expectations for convenient online experiences with strong security that doesn’t get in their way. Meanwhile, fraud and other security threats continue to increase while counter-measures often involve adding problematic friction to your customer’s journey. 

Customer Identity and Access Management (CIAM) solutions help your business elevate customer experience and security together, without compromising on either. With verified outcomes like the ones below, an effective CIAM solution is critical to your business success.
- 133% customer conversion increase
- 30% reduction in fraud
- 400% increased customer engagement
- 40% reduction in security-related customer service calls

But how do you find the CIAM solution that meets your unique requirements? Join this webinar to hear the best practices for evaluating CIAM providers. Save yourself time and money in the selection process by avoiding common “gotchas”. Learn what’s possible for your business as our experts share success stories from organizations like yours with specific examples from leading industries. 

Customer loyalty takes time to win and is easy to lose, because competition is fierce. Arm yourself with the right questions to ask any potential vendor to ensure you can deliver the right outcomes for your business. Register today!

La combinazione di tecnologie avanzate per il riconoscimento facciale, verifica vocale e validazione dei documenti d’identità, permette di avere la certezza che gli utenti siano chi dichiarano di essere.
Per saperne di più, non perdetevi questa sessione

I temi trattati:
• Semplificare la verifica dell’identità, senza compromettere la sicurezza
• Prevenire le frodi
• Mantenere la conformità con il Know Your Customer (KYC) e altre normative

Identity Verification  - come garantire che un utente sia chi dice di essere

Fraudulent transactions in ecommerce are a big deal: every dollar lost to fraud costs merchants $3.75 to resolve. And yet, fraudsters lay the groundwork for their crimes long before they click the “buy” button. Fraud checks at checkout should be the last line of defense – not your only hope. Identity crimes such as account takeover or new account fraud are often the first step on the path to a fraudulent transaction, and savvy retailers should focus on identifying cybercriminals early, ensuring they never get the chance to make a purchase at all.   

Join this webinar with Maya Ogranovitch Scott, Retail Solution Manager at Ping Identity, for a discussion of how identity fraud threats show up in ecommerce, how they translate to fraud resolution costs, and how to address them to greatly reduce fraud losses – while making the checkout process easier for real customers.

Key Takeaways:
- Top fraud risks in retail and ecommerce
- The link between identity fraud and fraudulent transactions
- Common tactics fraudsters use to attack online retailers
- How to spot and stop fraud throughout the user session
- Tips to crack down on fraud without sacrificing checkout convenience

Rethinking Ecommerce Fraud Prevention: Stop Fraudsters Before the Buy Button

Please join Mike Gallo, Director of Global PS Sales, and Charan Mann, Distinguished Cloud Architect,  as they share the Ping Identity Professional Services packaged offerings for 2024 to make your deployment successful and streamlined.  They will review the flexible and various ways to engage Ping’s PS team to ensure your use cases are implemented to protect your identity ecosystem.  Regardless of who is doing the implementation - Ping Professional Services, a Partner, or Customer implemented, we have a package right sized for you.

Professional Services NEW Packaged Offerings for 2024

Simple and unified customer registration and login experience increases user adoption, helps with brand continuity, and provides an overall improved customer experience. Working together, Capgemini and National Grid ESO have developed a secure, simple & unified way for their customers to access their digital applications & services by leveraging the orchestration and single sign-on capabilities of the PingOne platform. Join this webinar for a first-hand account of the challenges faced, solutions developed, and outcomes of orchestrating customer authentication.

From Friction to Flow: Reducing Login Friction & Improving Customer Experience

Think of a company or brand with fanatically loyal customers – chances are, the brand you imagined is a household name in its industry. This is because loyal customers are the key to an organization’s success, making far more of an impact with their loyalty over time than new customers who may never return past their first visit. Bringing in new customers isn’t enough: in order to succeed, a business must focus on keeping existing customers happy and engaged. Although many organizations struggle to measure customer loyalty, it is critical to sustainable business growth and a powerful competitive advantage. Fortunately, there are simple and concrete steps you can take to ensure your customers want to keep coming back.


Join this webinar with Maya Ogranovitch Scott, Solution Manager at Ping Identity, for a discussion of customer loyalty and how to cultivate it. See how identity can help your organization grow loyalty with existing customers by making small but meaningful changes to the way users interact with your digital channels, and learn how this will help your business thrive. 


Key Takeaways:
--The financial value of customer loyalty
--The difference between attracting new customers and cultivating existing ones
--Key points across the customer journey that make or break loyalty
--Specific customer experience adjustments that improve customer loyalty and retention

Focus on User Experience to Grow Customer Loyalty and Transform Your Business

Businesses have embraced digital to engage with their customers. As quickly as brands have delivered digital experiences, bad actors have been just as fast in figuring out how to use credential stuffing, account takeover, and other types of attacks to their advantage. 

Keeping pace in this rapidly evolving threat landscape requires businesses to look for innovative ways to build experiences that optimize both security and convenience. But, ensuring one doesn’t overshadow the other often requires multiple integrations and custom development that adds internal friction and slows down innovation. 

A customer identity strategy that expands beyond access management, but includes fraud detection and identity verification capabilities that can seamlessly be orchestrated together can eliminate integration challenges and drive innovation. Join this session to learn Ping Identity’s drag-and-drop approach to customer identity that streamlines bringing together all the tools a business needs to rapidly build, test and optimize end-to-end customer journeys.

End-to-End Customer Journeys Optimized for Security and Convenience

In today’s digital-first world, customer experience (CX) is the new battleground. Delivering innovative experiences provides your organisation with an opportunity to stand out amongst your competition. As a foundation, Customer Identity and Access Management (CIAM) can enable your brand with a strategic advantage by driving innovation with convenient and secure digital experiences. 

But is your brand’s CX original enough to generate business value? In this session, we will talk through the requirements of what makes a customer experience “innovative” and how you can evaluate your brand’s CX to better understand the next steps to take in your organisation’s journey to enhance digital experiences with identity solutions to provide business impact.

Driving CX Innovation with CIAM to Deliver Competitive Advantage

Customer Experience

Access Management

Authentication

Digital Transformation

Ping Identity

Innovate Digital Experiences

Customer Identity

Customer IAM

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Driving CX Innovation with CIAM to Deliver Competitive Advantage

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