Name: Why Your Digital Strategy Needs Identity
Start: 2022-12-06T00:00:00Z
End: 2022-12-06T00:14:28.000Z
Location: BrightTALK
Rating: 0

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In the race to modernize legacy systems to attract and retain customers, financial institutions frequently find themselves having to justify sacrificing today’s performance in the name of tomorrow’s innovation. Servicing existing customers and members is critical, and attempting to innovate at the speed of business can lead to dangerous shortcuts that end in costly service interruptions and customer dissatisfaction. Financial services institutions are right to be cautious when they make changes – but at the same time, they must find ways to implement and test new capabilities that will keep their customers happy for the long term.
Join this webinar with Herb Goodfellow, Senior Client Advisor for Financial Services at Ping Identity, for a discussion of operational resilience and service innovation, and how these two priorities should be balanced to keep customers safe and happy today and in the future.


Key Takeaways:
The pitfalls of speedy innovation and how to avoid them
How legacy and modern systems can coexist and work in harmony
The approach Operations and Fraud teams need to be successful
How to improve investigations and get service back on track quickly in the event of an interruption
Improved methods for quickly testing and rolling out new services

Stop Sacrificing Today's Performance for Tomorrow's Innovation

In today’s world, digital experience is everything. It can mean the difference between winning a customer or simply getting work done. But for years, IT and the business have been at odds on how to deliver exceptional identity experiences.

With DaVinci, our new identity orchestration service, you can design seamless, secure identity experiences while bypassing many of the common technical hurdles. Join this webinar, where we’ll focus on tackling customer and workforce passwordless use cases and show how DaVinci can expedite your passwordless goals. 

Technology advances, such as orchestration, have made passwordless available for a wide variety of use cases and requirements for Ping customers. We’ll highlight some of the passwordless options available to you, demo the end user experiences and take live questions.

How PingOne DaVinci Can Accelerate Your Passwordless Journey

Today’s customers expect easy-to-use digital tools to help them simply and securely manage their finances. For banks and other financial institutions, the challenge often lies in delivering a slick online experience reminiscent of an online-native fintech while contending with multiple disparate systems, strict regulations, and the ever-present risk of fraud. Identity is the new network perimeter in financial services, and it is also the key to delivering the digital services that customers expect while keeping data and money safe from bad actors.

Join this webinar with Herb Goodfellow, Senior Client Advisor for Financial Services at Ping Identity, for a discussion of identity’s role in transforming the way financial institutions deliver digital services to their customers.

Key Takeaways:
--How legacy and modern systems can coexist and work in harmony
--The organizational impact of managing multiple identity systems
--The role of identity in securing and serving your workforce and customers
--Methods of delivering the right amount of friction at the right time to the right user to prevent fraud
--How identity orchestration can transform the delivery of digital services

Identity Is the Foundation for Digital Services for Financial Institutions

Every day we rely on registration forms, passwords, and require account creation at checkout to identify customers and drive engagement. 

But is this how customers even want to interact with your business? 

To answer this, Ping Identity surveyed over 3,400 consumers across five countries to better understand consumer preferences and behaviors at registration and login. 

Join this fireside chat with executive advisor Aubrey Turner and learn about:
--The impact of inefficient login experiences on customer retention.
--The love-hate relationship consumers have with MFA.
--The influence of fraud on consumers' choice of brands.
--How consumers are warming up to the idea of a digital ID.
--What you can do to improve the end to end customer experience

Join us and learn how to boost customer acquisition and retention, increase loyalty, and earn trust quickly.

Keeping Customers Logged In: 5 Takeaways From The 2022 Consumer Survey

You're excited about DaVinci, but how do you get started? Learn the intricacies of quickly integrating PingFederate and LDAP directory tools with DaVinci. From integration types, patterns, and kits to policy configurations and foundation flow templates, this webinar is your one-stop shop for understanding the DaVinci onboarding process. 

Key takeaways include: 
--Understanding the types of integrations offered by DaVinci
--Implementing the PingFederate Integration Kit
--Using DaVinci to branch and extend your existing PingFederate authentication policies

A Guide to Integrating PingFederate with PingOne DaVinci

As an existing Ping customer, you probably have a good handle on SSO and MFA concerns, but online consumer fraud is on the rise and it’s directly affecting your company’s bottom line. Your MFA solution can’t stop fraud on its own. Most online businesses today use multiple sources of risk signals which come into play at different points throughout the customer journey. The challenge is making those signals work together to make better mitigation decisions, targeting suspicious users without disrupting legitimate ones.

Fraud decisioning and orchestration hubs provide a solution to this challenge by centralizing fraud decisioning, ingesting signals from a variety of sources and vendors and turning those signals into real-time mitigation decisions, saving you money.

Join this webinar with Ping Identity’s Maya Ogranovitch Scott and Alex Wong for a discussion of fraud decisioning and orchestration, and how your fraud teams can use their existing fraud tools to their full potential and improve their approach to automated fraud mitigation.

Prevent Online Consumer Fraud Using Risk Signals and Biometrics

With every online retail store, social media platform, and banking application requiring strong passwords, logging in can become tiresome and frustrating. Customer-facing applications need a secure log-in strategy to prevent fraud and theft without coming across as invasive to users. For best practices to incorporate fraud protection without impacting the customer’s experience, join guest panelists as they discuss:
 
- CAPTCHAS: what are they, how do they work, and how can they prevent crime without hindering the customer journey? 
- Cyber security strategies to prevent identity fraud in real time

Preventing Fraud without Treating Your Customers Like Cyber Criminals

Understanding customer data can drive brand trust, loyalty, and new revenues. However, organizations need to be careful of data privacy regulations when leveraging customer information to tailor digital experiences. Learn how to drive personalization with consumer data in today’s panel as guest panelists discuss:

- How to enable customers to control their data, while also ensuring data remains protected
- How to create tailored user experiences with data privacy in mind

Putting Customers in the Driver’s Seat: Unlocking Their Data

As unique customer experiences become the norm, organizations need to provide personalized services without sacrificing data privacy or security. With the right identity solution, organizations can seamlessly build secure, bespoke digital experiences. Discover how organizations can leverage identities to drive personalization as guest panelists discuss:
 
- Customer Data Platforms (CDP) and Customer Identity and Access Management Platform (CIAM) to streamline customer management
- How CIAM & CDP can be utilized to better understand customer needs and behavior

How To Build Personalisation without Sacrificing Security

Passwordless doesn’t mean less security; there are many ways to authenticate users without awkward and time consuming logins. From centralized authentication to risk-based MFAs, going passwordless has never been easier or more secure. Learn more about how to authenticate users without impacting revenue and customer loyalty with guest panelists as they discuss: 
 
- Why complicated logins are harming your customer’s experience
- Going passwordless without overlooking security 
- How to streamline login processes and best practices for password reuse and recovery

Don't Let Passwords Stand Between You and Revenue

Exceptional digital experiences are no longer a nice add-on but a necessity to drive customer engagement and revenue. Organizations are rapidly shifting digital transformation efforts to prioritize removing friction from the customer experience. Join Achieving Brand Trust and Customer Retention as guest speakers take a deeper look at how brand trust can drive customer retention and: 
 
- How to create custom user experiences without sacrificing data privacy 
- Streamlining the customer experience with simplified login processes and progressive profiling

Achieving Brand Trust and Customer Retention

The holiday shopping season is short and often can make or break a retailer’s year. Retailers are hard at work making sure every ecommerce and online channel is prepared for the rush of shoppers looking to purchase the perfect gifts. Customers expect brands to offer great deals online, but they are also looking for retailers to alleviate some of the stress of the holidays by making shopping fast, easy, and secure.

Retailers that focus on optimizing the shopping experience and removing common roadblocks are gifting themselves success this holiday season. An effective approach to delivering extraordinary holiday shopping experiences that boost sales and reduce fraud losses is seamlessly weaving customer identity and fraud prevention throughout the customer journey.

Join Ping Identity for this webinar on how retailers can elevate their online shopping experiences with customer identity and fraud prevention capabilities to make the most out of the most wonderful time of the year.

Unwrap Better Shopping Experiences

How can businesses innovate digital experiences to attract consumers and encourage brand loyalty? By putting identity at the core to any digital strategy, organizations can build personalisation, trust, and confidence. Learn how to build a competitive digital experience with identity as guest speakers discuss:
 
- The value in providing a personalized customer experience to improve customer relationships 
- What to consider next in your organization’s identity journey from low-friction login to cookies

Why Your Digital Strategy Needs Identity

Identity Services

Customer Experience

Customer Loyalty

Customer Data

Customer Journey

Brand Loyalty

Digital Identity

Digital Strategy

Digital Experience

Cyber Security

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Why Your Digital Strategy Needs Identity

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