Preventing Fraud without Treating Your Customers Like Cyber Criminals

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Presented by

Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity

About this talk

With every online retail store, social media platform, and banking application requiring strong passwords, logging in can become tiresome and frustrating. Customer-facing applications need a secure log-in strategy to prevent fraud and theft without coming across as invasive to users. For best practices to incorporate fraud protection without impacting the customer’s experience, join guest panelists as they discuss: - CAPTCHAS: what are they, how do they work, and how can they prevent crime without hindering the customer journey? - Cyber security strategies to prevent identity fraud in real time

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