Customer Engagement Best Practices For Staffing Agencies

Presented by

Dan Fisher; Bennett Sung

About this talk

Welcome Staffing & Recruiting Agency Professionals to Jobscience & Menemsha Group's 3-Part, Sales Productivity Series --- "The Road to Winning More Business." Part 1: Customer Engagement Practices That’ll Make Your Agency Come In First. Today’s most well-known and respected brand names including Starbucks, Apple and Whole Foods have completely changed the customer experience. What can we in the staffing industry learn from them? A lot! In order differentiate in a crowded marketplace, sales professionals need to learn how to create an experience for the customer that is different from how they engage other sales professionals. Today’s staffing sales professional needs to create experiences that are so valuable for the customer that the customer would be willing to pay the sales person for their time. But how? Proven sales coach for staffing agencies, Dan Fisher of Menemsha Group will speak to: •How to identify high value prospects? •How and why you need to change the customer experience? •How to create a customer experience that will earn you customer loyalty and exclusivity? •How to leverage recruitment agency CRM software for customer engagement?

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