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Recruiting Team Efficiency and Interviewing Best Practices

The United States is entering a time we have never seen before – a time when there are not enough skilled workers to backfill the number of retiring baby boomers at the rate they are leaving the workforce. Sources estimate that 10,000 Baby Boomers will reach the retirement age of 65 each day in 2013. That’s a staggering number of individuals leaving the workforce each business day.

Shifting marketplace demographics forces companies to re-evaluate their HR strategies and programs to cater to skills rather than individuals. Although there has been a shift in attitude for many recruiters, 2013 looks to be a good year for professional recruiters who can step up their game in terms of candidate-focused techniques. Join CEO Ted Elliott, and special guests Nick Bosch and Jonathan Kennell, as they tap into what makes an efficient and effective recruiting team and how to develop the best interviewing process to meet your company needs.

Some of the topics we’ll cover include:
• Time-to-Hire
• Consistency of Hiring Process (always use N interviews, covering Y subjects, etc.)
• Interviewer selection
• Candidate Experience around the Hiring Process
• Efficiency
• Q&A segment
Recorded Sep 17 2013 46 mins
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Presented by
Ted Elliott, Nick Bosch, Jonathan Kennell, Jamie Madsen, Bennett Sung
Presentation preview: Recruiting Team Efficiency and Interviewing Best Practices

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  • Jobscience Dream Release Overview - September 2015 Recorded: Sep 14 2015 27 mins
    Ted Elliott, CEO of Jobscience; Jan Schiffman, CTO; David Freeman, VP Solutions; Sabine Gillert, Coleman Brinckerhoff
    Welcome to the Jobscience Dream Release. We listened to your wishes and are now delivering more customization, more reports, better resume parsing, and much more. Check out our latest and greatest features in this online presentation by our CEO.
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    Dan Fisher
    Welcome Staffing & Recruiting Agency Professionals to Jobscience & Menemsha Group's 3-Part, Sales Productivity Series --- "The Road to Winning More Business."

    Part 3: Cold Calling Techniques That Can Take Your Agency To The Finish Line. No Joke.

    Cold calling is the lifeblood of the staffing sales rep yet so few find it an effective use of their time.

    Proven sales coach for staffing agencies, Dan Fisher of Menemsha Group will dispel the myth around the ineffectiveness of cold calling, and in fact provide a a fresh approach to cold calling that actually yields results.

    Key learning experiences:

    •Why (and how) you need to do the opposite of what prospects expect from sales people?
    •How sales people create objections (and how to stop these behaviors)?
    •How to craft a message that cuts through the clutter and will compel the client to engage?
    •How to power your recruitment agency CRM with market intelligence so a cold call isn't so cold?
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    Dan Fisher
    Welcome Staffing & Recruiting Agency Professionals to Jobscience & Menemsha Group's 3-Part, Sales Productivity Series --- "The Road to Winning More Business."

    Part 2: Accelerate Past Your Competition By Improving How You Qualify Job Orders.

    What if there was a way to shorten your sales cycle from 25 days to 20 days? And imagine if instead of closing two or three job orders out of ten you could close five or even six or seven out of ten job orders? Combined, that would be a significant boost to your sales results, without having to exert additional prospecting time and energy. That is what we call working smart!

    Proven sales coach to staffing agencies, Dan Fisher of Menemsha Group will highlight the most important and often most overlooked qualification elements of taking a client requirement.

    Key learning experiences include:
    •How to establish yourself as an equal peer with your client (& why this is so critical)?
    •How you can change the playing field (change the client requirement)?
    •How to eliminate latency and avoid a stalled sales cycle?
    •How to leverage recruitment agency CRM software to drive consistent practices of taking a job order?
  • Debunking the Social Recruiting Buzz — Tips & Guidelines Recorded: Jun 17 2015 61 mins
    Katrina Collier; Bennett Sung
    Like the sands through the LinkedIn feed, so are the days of recruiters lives — with endless references to the latest industry buzzwords: talent management, big data, employment branding and much more. However, no other buzzword has created so much drama and controversy in the industry like — social recruiting

    Since being introduced to our vocabulary back in 2003, social recruiting continues to be a hotly contested term. Katrina Collier, social recruiting specialist, and Bennett Sung, social media buddha, add clarity and provide guidelines to the social recruiting conversation stream.

    Three key learning experiences include:
    #1 Refresher on the differences between personal and professional social networks.
    #2 What are the rules of engagement and expected behaviors when connecting with prospected candidates on personal and or professional social sites?
    #3 Avoid the broadcast approach: Tips for starting a personalized conversation.
  • Customer Engagement Best Practices For Staffing Agencies Recorded: Jun 9 2015 47 mins
    Dan Fisher; Bennett Sung
    Welcome Staffing & Recruiting Agency Professionals to Jobscience & Menemsha Group's 3-Part, Sales Productivity Series --- "The Road to Winning More Business."

    Part 1: Customer Engagement Practices That’ll Make Your Agency Come In First.

    Today’s most well-known and respected brand names including Starbucks, Apple and Whole Foods have completely changed the customer experience. What can we in the staffing industry learn from them? A lot!

    In order differentiate in a crowded marketplace, sales professionals need to learn how to create an experience for the customer that is different from how they engage other sales professionals. Today’s staffing sales professional needs to create experiences that are so valuable for the customer that the customer would be willing to pay the sales person for their time. But how?

    Proven sales coach for staffing agencies, Dan Fisher of Menemsha Group will speak to:

    •How to identify high value prospects?
    •How and why you need to change the customer experience?
    •How to create a customer experience that will earn you customer loyalty and exclusivity?
    •How to leverage recruitment agency CRM software for customer engagement?
  • How To Engage Technical Talent & Make Them Your Best Friend Recorded: Apr 30 2015 47 mins
    Katrina Collier; Bennett Sung
    What does it take to get the attention of scarce technical talent, people who are ignoring you? How do you become a person that they actually want to listen to? What’s the best approach?

    Today, there are so many tools that will help you find technical professionals that it’s easy. But, just because you can easily source and message them, doesn’t mean you should. In this webinar, you’ll discover what it takes to gain trust, build rapport, and be heard over the hundreds of other companies bombarding these candidates. You’ll learn tips for attracting their attention, engaging appropriately, and you’ll know the difference between good and bad practices.
  • Hiring Strategies for Social Causes. Recorded: Feb 17 2015 48 mins
    Catherine Pajic, Ian McLellan, Ted Elliott
    Participate in Jobscience's panel conversation!

    When compensation -- or a consumer brand -- is not the main attraction of your offer, how does your organization find, engage, and hire top talent?

    Recruiting leaders from non-profit sectors of government and education discuss attracting talent for their social causes, cost effective strategies when budgets are limiting and the role of technology.

    Panelists include::
    Catherine Pajic, Global Recruiter, National Democratic Institute
    Ian McLellan, National Director of Recruitment and Selection, Educational Enterprises
    Ted Elliott, CEO, Jobscience
  • Tools a Recruiter Cannot Live Without In 2015 - Live from London Recorded: Feb 3 2015 60 mins
    Guy Rubin, Clair Bush, Katrina Collier, Kirsten Pope, Mark Seemann, Ted Elliott
    A few weeks back, we heard from US recruiting thought leaders had to say about trends you cannot ignore and tools recruiters cannot live without in 2015.

    It’s a brand new year -- the perfect time to evaluate your recruiting tool set. What worked in 2014, and what missed the mark? Our panel of dynamic UK recruitment executives will update you on the latest and greatest technology & services so you can continue to grow your talent pool, engage and nurture candidates, and surpass your growth goals in 2015.

    Panel representatives from: Guy Rubin, CEO, ebsta; Clair Bush, Marketing Director, Broadbean EMEA; Katrina Collier, Recruitment Specialist, Winning Impression; Kirsten Pope, UK Account Manager, Burning Glass; Mark Seemann, CEO, Synety; and Ted Elliott, CEO, Jobscience.
  • Tools a Recruiter Cannot Live Without In 2015 - Part 1 Recorded: Jan 20 2015 59 mins
    Terry Bustamante, Dan Hughes, Betsy Rowbottom, Paul Mladineo, Tracey Parsons, Ted Elliott
    Join our live panel webinar discussion!

    It’s a brand new year -- the perfect time to evaluate your recruiting tool set. What worked in 2014, and what missed the mark? Our panel of dynamic recruiting executives will update you on the latest and greatest technology, so you can continue to grow your talent pool, engage and nurture candidates, and surpass your growth goals in 2015.

    Panel representatives from:
    - Terry Bustamante, Director @ Daxtra
    - Dan Hughes, Co-Founder @ RingLead
    - Betsy Rowbottom, Co-Founder @ The GoodJobs
    - Paul Mladineo, Co-Founder @ HRNX
    - Tracey Parsons, CEO @ CredHive
    - Ted Elliott, CEO @ Jobscience
  • Talent Acquisition Townhall:: Recruiting Tech Talent Recorded: Dec 11 2014 43 mins
    Bennett Sung; Cassie Courtney; Mike Witherspoon; Richard Stack; Dan Restuccia; Ted Elliott
    What are the economic, structural and technology influences changing how employers and staffing agencies find, engage and hire top tech talen? In today's job seekers market, talent acquisition leaders cannot rest on their laurels and must THINK SUSTAINABLE in order to meet the hyper growth goals being observed across the technology-focused professional services industry.

    Jobscience is proud to host an executive forum for recruiting specialists hiring tech talent. Listen in and join the conversation with the following panelists:

    - Richard Stack, VP, Global Recruiting, Cloud Sherpas - Panelist
    - Mike Witherspoon, CEO/Co-Founder, CodeScience - Panelist
    - Cassie Courtney, Director of Operations, CodeScience - Panelist
    - Dan Restuccia, Chief Analytics Officer, Burning Glass - Panelist
    - Ted Elliott, Jobscience, CEO - Panelist
    - Bennett Sung, Jobscience, Marketing Director - Moderator
  • Staffing Leadership Townhall Discusses: New Job Market, Aging Population & Tech Recorded: Nov 13 2014 41 mins
    Bennett Sung; Nicola James; John Arnold; Ted Elliott
    With the recession behind us for the most part, it is time to realize that talent supply and demand is extremely imbalanced. It is a jobseeker’s market, and there is also a resurgence happening in the independent workforce. While a renaissance for the employment agency industry is occurring, staffing industry leaders cannot rest on their laurels and must THINK SUSTAINABLE.

    Jobscience is proud to host an executive online forum for staffing firm leaders to both discuss the impact of the new job market on the sustainability of their firms, and take insights on how to evolve.

    Panel::
    - Nicola James, Thomas Brooke International, Managing Partner - Panelist
    - John Arnold, Celarity, Marketing & Operations Leader - Panelist
    - Ted Elliott, Jobscience, CEO - Panelist
    - Bennett Sung, Jobscience, Marketing Director - Moderator
  • Staffing Software Evaluation Tips & Product Demo Day Recorded: Nov 5 2014 57 mins
    Bennett Sung - Storyteller/Market Analyst; David Freeman - Solution Consultant/Former Recruiter
    Jobscience has aggregated its 12 years in developing technology solutions for the staffing industry - in servicing 400 global staffing agency customers including 4 of the top 10 - and in being an active member of Staffing Industry Analysts - to provide you with multiple learning experiences in today's 60-minute online discussion covering::

    #1 Insights into the new job market and maintaining sustainability
    #2 Guidelines to better align your staffing agency's business needs with technology
    #3 Benefits and deep dive tour of the #1 staffing software developed on Saleforce
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    David Freeman (Sales Engineering); Bennett Sung (Marketing/Storyteller)
    Join Jobscience’s Sales Engineering Director (former recruiter), Dave Freeman, and Marketing Director/Storyteller, Bennett Sung, over the next 60 minutes as they discuss the talent economy imbalance and showcase Jobscience's flagship product for in-house recruiters. You will hear about use cases and customer stories about how employers are gaining the competitive advantage through the adoption of CRM-based recruiting.

    The session agenda includes:

    o Macro market influences creating the talent economy imbalance

    o Techniques for building pipelines and nurturing relationship, and ultimately strengthen your company’s quality of hire

    o Tools for increasing hiring management engagement and contributing to a better candidate experience

    o How to leverage your recruiting data to take real actions
  • Talent Insight LIVE: Convergence of Consumer & Enterprise Applications Recorded: Apr 17 2014 31 mins
    Jan Schiffman (VP, Product & Technology) & Bennett Sung (Sr. Product Marketing)
    Jobscience's VP Product & Technology, Jan Schiffman, stops to provide his technology point of view on the trend known as the consumerization of the enterprise.

    #1 What does the consumerization of the enterprise mean?
    #2 Is this a one way relationship or mutually beneficial?
    #3 What consumer applications serve as inspiration?
    #4 Do you see concrete examples of how this trend will change the future of recruiting and staffing technology?
  • Transparency Era: How to Find, Engage and Hire Top Talent Recorded: Mar 19 2014 48 mins
    Barbara Reichert (Moderator) & Panelists: Jeremy Thornton, Anne Nimke, Robbie Herd, Bennett Sung
    “Transparency may be the most disruptive and far-reaching innovation to come out of social media? – The New Influencers by Paul Gillin.”

    The recruiting profession has been tipped on its head from the disruption of transparency due to the likes of LinkedIn, Facebook, Glassdoor and other social media properties.

    In today’s symposium, Barbara Reichert, messaging specialist at Jobscience, will moderate a panel of business executives and domain experts including:

    - Jeremy Thornton, Founder of Oasis HR and HR Think Tanks
    - Anne Nimke, Founder/CEO of The GoodJobs
    - Robbie Herd, Recruiting/HR Leader at Salesforce, SAP & Clarity
    - Bennett Sung, Storyteller for CRM-based Recruiting

    Key Learning Experiences:
    #1 Insights into top skills now required by recruiters
    #2 Perspective on changing relationships across recruiting stakeholders
    #3 Re-defining the staffing agency value proposition
    #4 How transparency is impacting the enterprise beyond recruiting
  • Live Product Demo - Sourcing Passive Candidates with Jobscience CRM Recorded: Feb 27 2014 44 mins
    David Freeman, Jobscience Solution Consultan & Former Recruiter; Bennett Sung, Senior Product Marketing Manager
    Create a competitive advantage to win today’s War for Talent, centered around Just in Time Recruiting.

    A decade plus of servicing the total recruiter user community provided Jobscience in the early 2000s insight into what is today’s reality … the 10,000 daily baby boomer retirees will forever alter the talent supply and demand scale. Jobscience collaborated with the world’s #1 cloud-based platform to innovate a new methodology called Just In Time Recruiting that focuses on nurturing and engaging employment prospects for the right skills to address organizational inefficiencies. Welcome to Jobscience CRM Edition!

    Who is Jobscience CRM Edition designed for?
    Jobscience CRM Edition caters to a corporate recruitment group's specialized sourcing / research team who is chartered to find employment prospects, assess fit & interest, nurture future talent, and to convert employment prospects into applicants.

    This 45 minute session will be led by former recruiter and current Jobscience Senior Solution Consultant, David Freeman.

    Agenda:
    - (30 minutes) Delivering a live product demonstration of the core pillars of Jobscience CRM Edition: Capture, Organize & Search, Engage & Assess, and Convert.
    - (15 minutes) Answering audience questions about the product
  • Leading and Developing a Veterans Sourcing Program Recorded: Feb 6 2014 45 mins
    John Reynolds - Combat Veteran/Executive Director of Veterans2Work; Ted Elliott - Jobscience CEO
    With over 1.2 million military service personnel returning home from overseas deployment over the next five years, the military veterans talent pool continues to grow and is becoming a “go to” source of hires to fill many skills-based needs of today’s top employers. John Reynolds, combat veteran of the Vietnam War and Executive Director of Veterans2Work, is joining forces with Ted Elliott, pioneer of CRM-based recruiting and Jobscience CEO, to empower you with the knowledge to elevate your organization from “Vet Friendly” to “Vet Strong”. John and Ted will share learning experiences and insights on:
    - The value of the military veterans talent pool
    - Translating Military Occupational Classification into its civilian counterpart
    - Creating a presence that draws veterans to your organization
    - Tools for effectively capturing, organizing, engaging and assessing veteran talent
    - Important knowledge-based resources about military veterans
  • Social Recruiting & Sourcing Straight Talk Recorded: Nov 26 2013 33 mins
    Ted Elliott, Matt Hill, Jamie Madsen and Bill Boorman
    In today's corporate climate, companies must differentiate themselves in the marketplace. This starts with the organization’s most important commodity - people.

    Join Jobscience CEO, Ted Elliott, Matt Hill, Jamie Madsen and special guest, as they review strategies in talent sourcing and social recruiting to help you tap into your dynamic talent pools.
  • Top Candidates Are Out There: What Are You Doing to Recruit Them? Recorded: Nov 6 2013 45 mins
    Todd Raphael, ERE Media; Jim McCoy, ManpowerGroup; Ted Elliott, Jobscience; Dave Martin, Three Sparks Global
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    Join this interactive panel session to hear industry experts discuss how to take advantage of the turnover wave with tips on retaining your best talent and strategies for recruiting top candidates for your business.
  • Raising ITs Focus On How To Support HR & Recruiting With Big Data Recorded: Oct 29 2013 32 mins
    Jan Schiffman, Bennett Sung, Jamie Madsen, Peter Larsen
    Prepare and coordinate your systems to make the most of your HR and Recruitment analytics.
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Jobscience disrupts recruitment by applying the best practices of Sales & Marketing to hiring. Today, we deliver an award winning recruitment platform on the world's #1 CRM. This allows Jobscience to deploy proven technology in sales, marketing, recruitment, time collection and invoicing in a single future proof service. The choice of over 550 global customers.

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