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What's New in Social IT Collaboration

In this webinar, learn about new innovations in IT collaboration and how they can benefit your IT Service Management initiatives.
Recorded May 15 2013 32 mins
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Presented by
Matthew Selheimer (VP of Marketing, ITinvolve), Mike Mychalczuk (Sr. Director of Product Management, ITinvolve)
Presentation preview: What's New in Social IT Collaboration

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  • Changing Change Management: A Case Study Recorded: Jun 12 2013 47 mins
    Jeff Pollard, Sr. Business Strategist, Jalasoft; Matthew Selheimer, VP of Marketing, ITinvolve
    Jalasoft is a fast-growing software development and IT education company. Because of their rapid growth, Jalasoft faced a fast-growing IT environment but had IT budgets that were not keeping pace. As a result, their ability to manage their increasingly complex environment with existing tools, processes, and resources presented a real challenge to their business. Sound familiar? Jalasoft turned to innovative SaaS provider ITinvolve and the power of social knowledge collaboration to help them harness the collective knowledge of their organization so they could support company growth without scaling IT resources to match. With ITinvolve, they gained much better visibility into their IT environment and have reduced failed changes by 70% and can now get new employees fully productive in half the time!

    Attend this webinar to learn more about Jalasoft's experiences and the other tangible benefits they have received by using ITinvolve.
  • What's New in Social IT Collaboration Recorded: May 15 2013 32 mins
    Matthew Selheimer (VP of Marketing, ITinvolve), Mike Mychalczuk (Sr. Director of Product Management, ITinvolve)
    In this webinar, learn about new innovations in IT collaboration and how they can benefit your IT Service Management initiatives.
  • How to Benchmark Your Social IT Maturity Recorded: May 10 2013 57 mins
    George Spalding (EVP of Pink Elephant) and Matthew Selheimer (VP of Marketing for ITinvolve)
    In this webinar, ITIL author George Spalding (EVP of Pink Elephant) and Matthew Selheimer (VP of Marketing at ITinvolve) discuss the industry's first maturity model for Social IT. The webinar defines various stages of maturity, their value to your business, and how to get there in a step-wise fashion. It also includes a demonstration of how the ITinvolve solution helps you improve IT service support and delivery by leveraging Social IT principles.
  • This Ain't Your Father's Service Desk Recorded: May 9 2013 63 mins
    ITIL Author - George Spalding, ITinvolve Sr. Director of Product Management - Mike Mychalczuk
    Learn about a new approach to ITSM that is built on a social collaboration foundation. In this webinar, ITIL author George Spalding (EVP of Pink Elephant) and Mike Mychalczuk (Sr. Director of Product Management at ITinvolve) share their thoughts on the need for and benefits of social collaboration for ITSM.
People Powered IT
ITinvolve is the leading innovator of IT collaboration solutions. We help IT organizations capture, share, and leverage their collective knowledge to resolve incidents faster, plan changes more accurately, resolve recurring problems, and improve decision-making across a number of areas. Built on the force.com platform, ITinvolve is a SaaS-based solution that is remarkably easy to use.

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  • Title: What's New in Social IT Collaboration
  • Live at: May 15 2013 10:55 pm
  • Presented by: Matthew Selheimer (VP of Marketing, ITinvolve), Mike Mychalczuk (Sr. Director of Product Management, ITinvolve)
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