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RingCentral Live - 5/2/2014 - Multipoint HD Video Conferencing

Join us for a 30-minute live session every Friday, where we’ll tour the RingCentral interface, discuss the latest innovations and features available on the RingCentral platform, and share best practices on leveraging cloud communications for your business. This session features a live demo of RingCentral Office and an open Q&A session led by a Sales Engineer. This week tune in and learn how your employees can hold multi-point HD video meetings around the world, anytime and anywhere with RingCentral Meetings.
Recorded May 2 2014 30 mins
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Presentation preview: RingCentral Live - 5/2/2014 - Multipoint HD Video Conferencing

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  • 8 Trends in Business Communication for 2016 Recorded: Dec 21 2015 26 mins
    Niel Levonius, Director of Product Marketing & Clark Goodman, Marketing Manager
    “Ability has nothing to do with opportunity.” -- Napoleon Bonaparte

    With the eve of the new year upon us, the time to begin anew with fresh perspective is here. As you look forward and begin to plan how you’re going to shape your 2016 IT communications infrastructure, keep your eyes on the several emerging and continuing enterprise communications trends -- such as the rise of team collaboration solutions, the death of the traditional desk phone, the continued shift to enterprise text messaging, and the rise of predictive communication. Please join us as we take a look at the top 8 trends in enterprise communications for 2016.
  • RingCentral Live: Integrated Communications for SMB Productivity Recorded: Dec 18 2015 32 mins
    Ray Durham, Sales Engineer, RingCentral
    Join us on December 18th to learn how you can reduce costs and boost productivity with an enterprise-grade communications platform integrated into your favorite business apps including Google, Office365, Salesforce, and others.

    This live demo will show you how RingCentral creates a comprehensive communications hub that is very simple for end-users to adopt and use, and for IT to manage. You can initiate PSTN calls and SMS, host meetings and video conferences, view screen pops with relevant information, and more, without having to click around from one tool to another.

    Our Sales Engineer will walk you through how it works and answer your questions. You’ll see:
    * How to place calls with one click from within your business apps
    * Views of customer profile and communications history
    * Automated ticket creation from calls
    * And more!
  • A Workforce Unleashed: Enabling the Connected Workspace Recorded: Dec 15 2015 29 mins
    Niel Levonius, Director of Product Marketing & Clark Goodman, Marketing Manager
    Technology can empower smarter, more efficient and productive team collaboration. But before jumping into a new product, companies must first look at how employees are collaborating both at work and home. Gartner predicts “by 2020, over 90% of enterprise voice calls in the digital workplace will originate from collaboration applications, up from 30% today.” An MIT study reveals that 36% of workers’ time is spent in inboxes -- which is a deterrent to teamwork. MIT also states that the quality of team communication defines the success of a team.
  • RingCentral Live: Integrating Communications with Enterprise Business Apps Recorded: Dec 11 2015 31 mins
    John Wilkinson, Sales Engineer, RingCentral
    Join us on December 11th to learn how you can reduce costs and boost productivity with an enterprise-grade communications platform integrated into your favorite business apps like Salesforce, Zendesk, Office 365, and others.

    This live demo will show you how easy it is for team members to initiate PSTN calls and SMS, host meetings and video conferences, view screen pops with relevant information, and more, without having to click from one tool to another --from anywhere, any time.

    Our Sales Engineer will walk you through how it works and answer your questions. You’ll see:
    * How to place calls with one click from within your business apps
    * How to view customer profile and communications history
    * How to add and manage users
    * And more!
  • Enable Employees and Customers With The Brave New World of Cloud Communications Recorded: Dec 7 2015 26 mins
    Mark Scarpelli, Business Development Manager
    How are companies like Cresa gaining efficiencies and deepening customer engagement through cloud communications, collaboration, and integration? In this thirty minute webinar, learn how the latest cloud communications applications equip employees to thrive in today’s world of work.
  • RingCentral Live: Integrated Communications build SMB Productivity Recorded: Dec 4 2015 41 mins
    Derek Hanson, Solutions Engineer, RingCentral
    Are you interested in saving time, responding to your customers faster, and being able to communicate efficiently from anywhere, on any device?

    Join us on December 4th to learn how RingCentral’s cloud-based communications platform integrated into your favorite business apps like Google, Office 365, Salesforce and others can help boost productivity and reduce costs.

    This live demo will show you how easy it is for team members to initiate phone calls and SMS, host meetings and video conferences, view screen pops with relevant information, and more, without having to click from one tool to another -- from anywhere, any time.

    Our Solutions Engineer will show you how it works and answer your questions. You’ll see:
    * How to place calls with one click from within your business apps
    * How to view customer profile and communications history
    * How to add and manage users
    * And more!
  • How to Increase Sales Team Productivity with Integrated Communications Recorded: Dec 3 2015 36 mins
    Marco Casalaina VP of Integrations, RingCentral and Jaime Delgado VP, Global ISV Cloud Ecosystem and Partnerships, Oracle
    In this fast-paced, informative webinar, you’ll learn how to drive agility with mobile cloud communications that engage prospects faster.

    • Enable your team to use the leading business communications solutions from within Oracle Sales Cloud.
    • Deepen relationships by communicating the way your customers and prospects most prefer.
    • Save time and increase business agility.
  • RingCentral Live: Integrations with Salesforce and Desk Drive Peak Productivity Recorded: Nov 20 2015 29 mins
    Mike Elmore, Sales Engineer, RingCentral
    Productivity matters to everyone, but the pressure’s really on if you carry a quarterly sales quota. This demo shows new, more efficient ways to communicate with enterprise-class cloud communications integrated into Salesforce and Desk.

    Learn how users can initiate PSTN calls and SMS, host meetings and video conferences, view screen pops with relevant information, and more, without leaving Salesforce or Desk.

    Our Sales Engineer will demo this integrated communications solution from RingCentral that is simple for end-users to adopt and use, and for IT to deploy and manage. See how to:
    - Make and receive calls through the RingCentral phone system
    - See business SMS messages as conversations
    - Schedule Meetings & Conferences from Your Calendar
    - View your complete communications history, including Calls, SMS messages, Faxes, Voicemail
  • Integrated/Multi-Channel Contact Center: Improve Customer Satisfaction & More Recorded: Nov 18 2015 29 mins
    Niel Levonius, Director of Product Marketing; Chris Leon, Senior Manager of Product Marketing
    It’s no secret that the purpose of having people answering phones in a contact center is to help customers purchase your goods and services, and then keep them happy after the sale. However, achieving these goals is difficult for many companies because they rely on contact center technology leftover from an era when the voice phone call was king. Meanwhile, the consumer—and even the B2B customer—has moved to using multiple channels of communications: voice calls, email, online chat, SMS, and social media. In this webinar we will discuss the benefits and opportunities of an integrated and multi-channel cloud contact center for both customer and agent satisfaction.
  • Unified Communications and Collaboration Mash-Up: The Next Wave Recorded: Nov 17 2015 54 mins
    Art Schoeller, Analyst Forrester Research and Dave Nuss, SVP of IT at Cresa Commercial Real Estate Services
    Communications for business is moving to the cloud for easier tools for teams to meet, collaborate, and get their job done. However, the traditional “build it and they will come” approach to deploying Unified Communications and Collaboration (UC&C) drives less than optimal results because knowledge workers frequently grab a set of tools on their own, creating islands of knowledge and collaborative work.

    To respond to this challenge, organizations need integrated tools that help knowledge workers gain the full benefits of cloud solutions that enable teams to connect, communicate and collaborate using their favorite methods and devices, anytime, anywhere. In this webinar, we will discuss:

    •The current state of knowledge workers today
    •How UC&C is changing, especially by taking advantage of cloud deployment
    •Assessing your workforce’s needs, including remote offices, mobility, and collaboration with people outside your organization such as vendors and customers
    •Efficiencies gained by standardizing unified communications in the cloud
    •Key steps needed to evaluate and plan your transition to cloud based UC&C
  • A Workforce Awakens: The Dawn of the Connected Workspace Recorded: Nov 10 2015 29 mins
    Peter Pezaris, VP Application Engineer; Niel Levonius, Director of Product Marketing; Clark Goodman, Marketing Manager
    The discussion around collaboration is extremely hot. Gartner predicts “by 2020, over 90% of enterprise voice calls in the digital workplace will originate from collaboration applications, up from 30% today.” An MIT study reveals that 36% of workers’ time is spent in inboxes—which is a deterrent to teamwork. MIT also states that the quality of team communication defines the success of a team. In this webinar, learn how technology can empower smarter, more efficient and productive team collaboration.
  • Boost Productivity: Integrate Microsoft Office 365 & Business Communications Recorded: Nov 5 2015 32 mins
    Jim Payne, Product Marketing Manager, RingCentral
    The value of cloud applications such as Microsoft Office 365 is not just in the ability to simplify usage and management, but in integrating with other often-used cloud business applications, such as communication tools. The ability to manage and track all business communications in one place—calls, texts, faxes and voicemails—and to make and receive calls directly within Office 365, are both productivity advantages that integration can deliver. In this presentation we will discuss the benefits of an integrated Office 365 and business communication system for both IT and the end user.
  • RC delivers high-touch communications to a high-tech motorcycle manufacturer Recorded: Oct 22 2015 2 mins
    Aaron Cheatham, Director of Customer Experience, Zero Motorcycles
    Zero Motorcycles of Santa Cruz, California is the world’s top producer of electric motorcycles. Achieving a leading position with only 100 employees might seem surprising, until you realize that everyone at Zero is focused on channeling resources into production. “Given the choice between making better motorcycles or investing in phone systems, the vehicles win out,” says Director of Customer Experience Aaron Cheatham.

    This isn’t to say that communications aren’t critical to the success of the company. Cheatham says that Zero chose RingCentral’s phone system because it does everything Zero needs—and then some—without breaking the bank.

    Watch the video to learn how RingCentral helps Zero Motorcycles stay connected, service customers more effectively, and continue building their brand.
  • RingCentral Live - 9/18/2015 - Global Unified Communications Recorded: Sep 18 2015 15 mins
    Chandru Sundarraman, Product Management, International Markets, RingCentral
    This Friday’s live online demo showcases how RingCentral helps you collaborate with colleagues throughout the world with cloud-based voice, email, chat, SMS, audio and web conferencing. You’ll also learn about RingCentral Global Office, an additional service that allows your company to expand your current phone system to international offices in supported countries.

    See how to add your international offices’ extensions into your current account to easily manage one cloud phone system across international offices. Enjoy efficient office-to-office communications with free extension-to-extension dialing and cost-effective international calling with competitive dial plans.

    Our Sales Engineer will show you how it works and answer your questions in this lively 30-minute live demo.
  • How to Improve Business Productivity with Integrated Communications Recorded: Sep 17 2015 54 mins
    Diane Myers, IHS; Marco Casalaina, RingCentral; JoAnne Emery, IHS
    Businesses are moving applications and communications to the cloud, which offers a unique opportunity to bridge the two with integrated capabilities. They are at a junction to break down silos and utilize tools that enable greater productivity. This webinar offers businesses an opportunity to learn how they can benefit from integrated communications and the options they need to consider.
  • 8/28/2015 –Supporting your Mobile Workforce with Unified Communications Recorded: Aug 28 2015 32 mins
    Ray Durham, Cloud-Solutions Engineer, RingCentral
    Join us on Friday, August 28 for a live online demo. Learn how RingCentral supports your mobile workforce with powerful communications that work on the desktop, desk phone, smartphone, and tablet, making everyone productive and professional no matter where they are.

    Understand how cloud-based solutions overcome many of the limitations of legacy PBX systems and make a BYOD environment easier and less costly to manage. See a demo of our powerful mobile app that lets you take HD voice, fax, text, online meetings, conferencing and more with you anywhere on your smart devices.

    You’ll see how it works and get answers to your questions. Learn how to:
    •Call, text, or fax anyone, anytime from your mobile app with Company Directory
    •Use a single business identity with one business number.
    •Manage your entire system of locations, departments, extensions, and direct numbers
    •Use advanced call control for call flip, transfer, park, recording, and more.
  • Integrating Office 365 and Business Communications: Key Advantages Recorded: Aug 20 2015 32 mins
    Marco Casalaina, VP Contact Center Solutions, RingCentral
    The value of cloud applications such as Microsoft Office 365 is not just in the ability to simplify usage and management, but in integrating with other often-used cloud business applications, such as communication tools. The ability to manage and track all business communications in one place—calls, texts, faxes and voicemails—and to make and receive calls directly within Office 365, are both productivity advantages that integration can deliver. In this presentation we will discuss the benefits of an integrated Office 365 and business communication system for both IT and the end user.
  • Transitioning to Cloud Communications: An Overview of Key Questions and Consider Recorded: Jul 30 2015 15 mins
    Josh Davis- SE, Matt McGinnis- Sr Director, Product Marketing, Jose Pastor- VP Product Management, Curtis Peterson- VP Ops
    The worldwide adoption of cloud technology includes business communications. This video is a compilation of sessions exploring vital transition topics including: why cloud is the right solution for a growing business; the cost analysis of old technologies versus the cloud; how cloud communications works at uniting multiple office locations; and ways to make a smooth transition to a cloud phone solution.
  • Does more tech equal better team collaboration? Recorded: Jul 29 2015 33 mins
    Niel Levonius, Director, Product Marketing; David Van Der Steen, Product Marketing; Jim Payne, Product Marketing, RingCentral
    In this increasingly distributed work world, close collaboration among employees can't be taken for granted. But what does it take to keep your employees engaged and motivated? In this interactive webinar, our panelists discuss the foundations of effective team dynamics, what workstream conversation and collaboration means today, and how collaboration tools can impact employee productivity.
  • RingCentral Live - 7/28/15 - Turning Office 365 into your Communications Hub Recorded: Jul 28 2015 34 mins
    Ray Durham, Sales Engineers, RingCentral
    This live demo will show you how you can seamlessly blend business communications into your cloud work environment, transforming Microsoft Office 365 into an enterprise-grade communications hub with an easy-to-use interface that is very simple for end-users to deploy and IT to manage.

    Make it easy for employees to initiate PSTN calls and SMS, view screen pops with relevant information, automatically log the calls, and more -- without ever leaving Office 365. You’ll also see how easy it is to add new users and make changes as your business evolves with RingCentral’s cloud based communications system.

    Our expert presenter will walk you through how it works and answer your questions. You’ll see:

    •How to place calls with one click from within Office 365
    •Views of customer profile and communications history
    •Automated ticket creation from calls
Take control with cloud based phone systems
RingCentral provides cloud business phone systems designed for today’s mobile and distributed business world. Join us for our weekly interactive product demos or our monthly eSeminars, which highlight best practices for leveraging today’s communications trends for your business.

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