RingCentral Live - 5/22/2015 – RingCentral Contact Center

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Presented by

Marco Casalaina, VP Contact Center Solutions, RingCentral

About this talk

Join us this week for a special 30-minute live session on RingCentral’s new, comprehensive Contact Center solution. You’ll see how this new offering brings greater efficiency and effectiveness to call center teams and managers. It integrates seamlessly into RingCentral Office and Salesforce.com Customer service and support agents can engage customers with Voice, email, chat, SMS. Agents stay organized with the visual call flow editor and managers receive real-time reporting and historical dashboards. Tune in every Friday for RingCentral Live. We’ll show you the latest innovations and features available on the RingCentral platform and share best practices on leveraging cloud communications for your business. This session also features a live demo of RingCentral Office and an open Q&A session.

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RingCentral provides cloud business phone systems designed for today’s mobile and distributed business world. Join us for our weekly interactive product demos or our monthly eSeminars, which highlight best practices for leveraging today’s communications trends for your business.