Excelling in the Experience Economy

Presented by

Trevor Schulze - Global CIO, RingCentral & Hunter Muller - President & CEO, HMG Strategy

About this talk

As companies build out their Systems of Experience™, CIOs and technology executives must ensure these systems are hyper-personalized for customers and employees and tailor them to address changing behaviors and expectations. Companies that fail to make this pivot will lose out. Watch this webinar and learn: * How the Experience Economy is evolving and why companies need to get onboard to survive and thrive * Why CIOs and technology executives are at the nexus of this shift and how they can enable their organizations to accelerate into the future * Why the rules for customer engagement have changed along with recommendations for decision-makers to adopt * Advice on how companies can strengthen their experience strategies now and into the economic future
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