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The Customer of the Future: 10 guiding principles for winning tomorrow's busines

Today’s customers demand frictionless, personalized, on-demand experiences from their favorite brands and services. To gain a competitive advantage, companies must embed the customer focus into their products and processes.
Join this webinar with Blake Morgan, Customer Experience Expert as she discusses "The Customer of the Future," and learn:
10 defining strategies to develop a customer-experience-focused company.
Guidelines to integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer's perspective.
How to keep up with the demands of the customer of the future.
Recorded Jan 12 2021 64 mins
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Presented by
Blake Morgan - Customer Experience Expert & Max Ball - Director, Product Marketing, Contact Center, RingCentral
Presentation preview: The Customer of the Future: 10 guiding principles for winning tomorrow's busines

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    In a work-from-anywhere world, communication and collaboration have become top priorities for today’s businesses as they focus on driving growth while maintaining high productivity and retaining staff. Join us for an interactive panel discussion with several RingCentral customers who participated in our recent customer success survey.

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    Learn why they deployed cloud communications, collaboration and contact center solutions for their business
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    Remote work has quickly gone from a trend to a necessity, and the speed of this shift has hit the contact center particularly hard. How can you provide your customers with the same level of support they've come to expect, regardless of what is happening at the office or around the world?
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    Presenter names:
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  • The Customer of the Future: 10 guiding principles for winning tomorrow's busines Recorded: Jan 12 2021 64 mins
    Blake Morgan - Customer Experience Expert & Max Ball - Director, Product Marketing, Contact Center, RingCentral
    Today’s customers demand frictionless, personalized, on-demand experiences from their favorite brands and services. To gain a competitive advantage, companies must embed the customer focus into their products and processes.
    Join this webinar with Blake Morgan, Customer Experience Expert as she discusses "The Customer of the Future," and learn:
    10 defining strategies to develop a customer-experience-focused company.
    Guidelines to integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer's perspective.
    How to keep up with the demands of the customer of the future.
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Take control with cloud based phone systems
RingCentral provides cloud business phone systems designed for today’s mobile and distributed business world. Join us for our weekly interactive product demos or our monthly eSeminars, which highlight best practices for leveraging today’s communications trends for your business.

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  • Title: The Customer of the Future: 10 guiding principles for winning tomorrow's busines
  • Live at: Jan 12 2021 5:00 pm
  • Presented by: Blake Morgan - Customer Experience Expert & Max Ball - Director, Product Marketing, Contact Center, RingCentral
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