The Customer of the Future: 10 guiding principles for winning tomorrow's busines

Presented by

Blake Morgan - Customer Experience Expert & Max Ball - Director, Product Marketing, Contact Center, RingCentral

About this talk

Today’s customers demand frictionless, personalized, on-demand experiences from their favorite brands and services. To gain a competitive advantage, companies must embed the customer focus into their products and processes. Join this webinar with Blake Morgan, Customer Experience Expert as she discusses "The Customer of the Future," and learn: 10 defining strategies to develop a customer-experience-focused company. Guidelines to integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer's perspective. How to keep up with the demands of the customer of the future.
Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (54)
Subscribers (17387)
RingCentral provides cloud business phone systems designed for today’s mobile and distributed business world. Join us for our weekly interactive product demos or our monthly eSeminars, which highlight best practices for leveraging today’s communications trends for your business.