RingCentral Book Club Series: The Customer of the Future with Blake Morgan

Presented by

Blake Morgan, Customer Experience Expert ; Shep Hyken, Customer Service and Experience Expert; Joanna Palmer, RingCentral

About this talk

Have you been hoping to learn more about Customer Experience and trends? This RingCentral CX Book Club Event features one of the best future of technology books of all time. COVID accelerated the Innovation in Customer Experience and the Customer of the Future is now. Join this book club event as Shep Hyken and Blake Morgan discuss her book, The Customer of the Future - 10 Guiding Principles for Winning Tomorrow's Business. Business Insider named this book as one of the Top 20 Books that C-Level Execs Are Reading to Deal with Covid. "
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