Customer 360 to Customer Nirvana

Presented by

Hortonworks and Saama

About this talk

The digital age has made the need for innovation in the insurance industry both urgent and imperative. Several consumer-centric industries are already harnessing the power of new technologies to gain deeper knowledge of their customers, and to deliver personalized, innovative customer experiences. What are the learnings for insurers? Join Saama and Hortonworks on this on-demand webinar. You will hear: -Common Customer 360 implementation challenges and lessons learned -Which new technologies are powering customer experience personalization and how insurance carriers can put them to best use -How insurers can tune Customer 360 to drive cross-sell and up-sell, increase Net Promoter Scores (NPS), and personalize the multi-channel customer experience. Join this on-demand webinar.

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Founded in 2011 by 24 engineers from the original Yahoo! Hadoop team, Hortonworks has amassed more Hadoop experience under one roof than any other organization in the world. Our team works every day to enhance the Hadoop core, creating new code to improve the open product we have stewarded since its inception. Simply put, we are your best choice to support you in your Hadoop journey.