Case Management, Early Intervention and Return to Work

The Human Resources (HR) function within the State of Georgia operates using a decentralized model. Some HR programs are managed centrally by the Department of Administrative Services - Human Resources Administration (HRA). For these reasons, the workforce target audience for each program varies by program type, which requires various tools and communication methods to be utilized. There are approximately 78,000 employees working in 103 state agencies/entities. HRA works with the HR Community to connect with the distributed workforce.

In this session you will learn how HRA collaborates to enable workforce innovation for:

- HRA programs
- Digital transformation projects
- Strategic plan initiative to become an “Employer of Choice"

About the speaker:

Carla Gracen, MEd, SHRM-SCP
Director - Policy, Compensation and Benefits
Georgia Department of Administrative Services – Human Resources Administration

An enterprise HR leader providing consulting, partnerships and tools for State of Georgia entities. Provides value by driving complex initiatives that leverage excellent team collaboration and domain experience. Directs productivity gains that improve processes, empower people, and leverage technology. Focuses on achieving quality and high stakeholder satisfaction using design thinking for innovation to meet strategic objectives. Leverages expertise in product management and the domain to prioritize and define requirements to support key processes.

More experiences, less loyalty. Less stability, more flexibility. Career management for the next generation is a frequent conversation in HR circles. Companies need to take charge of planning career opportunities for the next generation if they want to attract and retain top talent. HR practices and resources need to match the drive and highly creative minds of the next generation – it’s about developing the individual, not necessarily the next leader.

In this session, we will explore three key elements to help HR teams lead career management strategies that will encourage all generations to own their own destiny, increase engagement the workplace, and build stronger intergenerational cultures:

- Build your network at work through self-advocacy
- Create meaning behind the metrics
- Focus on flexibility

As distributed workforces become a fact of life, propelled by a rapidly aging workforce and a rising popularity in contingent or gig employment - how do we make that work?

Digital tech helps. There's more than enough of it to support a distributed workforce. But that's not what’s important. What is important is soul. Team culture, identity, a messianic sense of inclusion, shared mission and purpose.

Ken will draw from his first hand experience in united a distributed workforce to deliver the world's first Digital Total Rewards System for Unilever, delivered on budget and on time.

Topics covered will include:
- Why a flat organisation structure is essential to making a distributed workforce work
- Establishing the ultimate meeting cadence from daily stand-ups to two-week delivery meetings
- The huge importance of recognition

As Digital Transformation continues to reshape how work gets done, smart companies are looking at the best ways to engage their employees to drive productivity and improve outcomes.

This session will discuss the communications technologies that can help your business stay competitive in an increasingly virtual workplace.

About the speaker:

Melanie Turek, Fellow and VP of Research, Frost & Sullivan

As a Fellow and VP of Research for Connected Work at Frost & Sullivan, Melanie covers a broad range of markets, leveraging long-standing relationships with senior executives and customer organizations. Melanie has more than 25 years' experience covering conferencing, social networking, unified communications, voice, IP communications, and instant messaging and presence, as well as a wide range of business software and services. Melanie brings deep technical expertise and in-depth understanding of the ways in which technology can impact business processes and performance. She studied social anthropology at Harvard and views technology transformation through that lens.

Curiosity is the spark that ignites innovation, growth, success.Curiosity is so important in our future success that you might say that curiosity lies behind the FATE of humanity. We simply can’t perform well, grow our skills, or stay relevant in the race between man and machine without - you guessed it, curiosity. And yet parents, business leaders, and our current education system teach the curiosity out of us! Join Ira S Wolfe on this webinar when he shares the secrets behind cracking the curious code.

What You’ll Learn:
- Why a lack of curiosity may be your organization’s biggest problem
- Why curiosity will protect your job from a machine
- 4 factors that hold people back

About the speaker:
Ira S Wolfe is a “Millennial trapped in a Baby Boomer body” and the world’s first Chief Googlization Officer. He is president of Poised for the Future Company and founder of Success Performance Solutions. Fueled by his fierce passion for technology and its impact on people, Ira S. Wolfe has emerged as one of HR’s most visionary thinkers and influencers on the future of work, jobs, and talent acquisition. Ira is an accomplished speaker/author and President of Success Performance Solutions. He has presented on the prestigious red carpet of TEDx and stages of DisruptHR. Ira is a frequent presenter at events including SHRM Talent, SHRM Annual Conference, HR Southwest and many regional events. He is the author of several books including the most recent Recruiting in the Age of Googlization which was selected by Book Authority as one of the all-time best HR and Recruiting books. In his “spare” time, Ira is the host of the The Geeks Geezers and Googlization Show broadcast weekly on W4CY.com and podcasts. He is a blogger for CornerstoneOnDemand’s ReWork, ServiceMax’s Field Service Digital, and a frequent guest and contributor for other blogs and media.

An introduction into how HR and recruiting professionals can attract and retain top talent by showcasing their company’s unique culture. The discussion focuses on leveraging AI applications to measure, re-engineer, and monitor applicant values and to score each individual’s alignment with the company’s culture—before the hire.

Participants will learn how engineering value-cultural alignment can benefit:

· HR Executives: Differentiating your company in a tight labor market and attracting top talent based on value profiles

· Recruiting Managers: Maximizing the pool of diverse candidates and using AI-based social impact values matching to close open positions faster

· Engagement Professionals: Offering the highest level of personalization for onboarding activities and communications that reflect individual employee values

About the speaker:
Erin Michelson is Founder & CEO of Summery (www.summery.ai) a data analytics company that harnesses AI applications to help companies better recruit, retain, and engage high performing talent. Erin has been profiled in @BBCTech, @Entrepreneur, @NPR, @NatGeoTraveler, @FoxNews, and @HuffPost. Follow her @ErinMichelson

With management seeking increased proof and evidence for HR decisions, HR professionals have an even greater opportunity to get a better seat at the table and have a stronger voice. People analytics provides information to shortlist top talent, improve interviews to reduce turnover, and increase retention. Analytics also help unlock new solutions and predictable outcomes from HR and business data that up until now has been untapped and underused.
During this session, participants will learn why people analytics must become a core competency of every organization and support both current and future HR decisions.
Learning Outcomes
• What people analytics is and what it isn’t
• Where are you now – and how to get to the next step
• 5 levels of reporting and analytics
• 6 skills needed for People Analytics

An introduction into how HR and recruiting professionals can attract and retain top talent by showcasing their company’s unique culture. The discussion focuses on leveraging AI applications to measure, re-engineer, and monitor applicant values and to score each individual’s alignment with the company’s culture—before the hire.

Participants will learn how engineering value-cultural alignment can benefit:

·HR Executives: Differentiating your company in a tight labor market and attracting top talent based on value profiles

·Recruiting Managers: Maximizing the pool of diverse candidates and using AI-based social impact values matching to close open positions faster

·Engagement Professionals: Offering the highest level of personalization for onboarding activities and communications that reflect individual employee values

Bio: Erin Michelson is Founder & CEO of Summery (www.summery.ai) a data analytics company that harnesses AI applications to help companies better recruit, retain, and engage high performing talent. Erin has been profiled in @BBCTech, @Entrepreneur, @NPR, @NatGeoTraveler, @FoxNews, and @HuffPost. Follow her @ErinMichelson

An interdisciplinary discussion on how corporations are leveraging their unique cultures to ensure the right person is in the right position at the right company. The focus is on sharing success stories that demonstrate the power behind corporate culture as an engagement tool and how measuring and assessing culture can maximize employee belonging, team productivity and corporate profitability.

Join this panel discussion to learn:

- How culture changes as a company scales and how the culture shift impacts recruitment

- How to set realistic hiring expectations in order to hire quality candidates

- Hiring strategies for technical roles

Qualified candidates are an elusive, shrinking, moving target. The labor market is shrinking, time-to-fill is increasing, and cost-per-hire is rising. And yet most organizations continue to recruit future employees like it was 1970. Consequently, top talent just “swipes left” in mind-numbing fashion. To win the race for talent, an exceptional candidate experience matters from - your career site to the job offer.

An introduction into how to leverage behavioral science and AI technologies, such as Machine Learning & Natural Language Processing, to attract and engage top talent. The discussion focuses on the scientific methodology underscoring the Net Culture Score℠ and Employee Net Culture Score℠ assessments. Use cases demonstrate the advantages of using evidence-based applications to measure, re-engineer, and monitor your corporate culture, providing a look at the future of HR analytics.

Participants will learn how engineering corporate culture can benefit:
· HR Executives: Increasing stakeholder accountability, workgroup productivity and corporate profitability by establishing and auditing a cultural baseline
· Recruiting Managers: Maximizing the pool of diverse candidates and using AI-based social impact values matching to close open positions faster
·Applicants & Employees: Providing personal insights into your social impact values to better discern cultural alignment & find opportunities for advancement

Speaker Bio:
Erin Michelson is Founder & CEO of Summery (www.summery.ai) a data analytics company that harnesses AI technologies to help companies better recruit, retain, and engage high performing talent. Erin has been profiled in @BBCTech, @Entrepreneur, @NPR, @NatGeoTraveler, @FoxNews, and @HuffPost. Follow her @ErinMichelson

IT and business leaders are evolving in how they measure the success of their collaboration initiatives. Whereas once they focused on performance metrics like uptime and repair, today they are driven to demonstrate the value that collaboration investments bring to operations and the bottom line. In this webinar we'll provide insight into the Nemertes success model for collaboration, sharing best practices and examples for identifying measurable business benefit for collaboration apps and platforms.

The future came too soon for HR! Automation is jumping off the pages of science fiction in the everyday workplace. Artificial intelligence, machine learning, and robots are disrupting jobs and changing the workplace. Unfortunately HR technology is running amok, threatening to remove humanity from human resources. HR has one last opportunity to assume the role of leader and advocate of humans in the workplace!

Whether moving to UCaaS or hosted services, successfully moving calling platforms to the cloud requires addressing PSTN connectivity, management, and network performance among other things.
Failure to do so can lead to poor performance, unhappy employees, and high operating costs.

In this webinar we'll share insight based on Nemertes' recently released Workplace Collaboration: 2019-20 Research Study and provide practical guidance for IT leaders as they plan or continue their cloud communications journeys. Specifically we'll address the proper role of SIP trunking, SD-WAN, and speciality management tools to ensure success.

Collaboration apps like Cisco Webex Teams, Google Hangouts Chat, Mattermost, Microsoft Teams, RingCentral Glip, and Slack are rapidly taking over the workplace, enabling groups to communicate in context and weave together workflows and data.
• But how to do organizations successfully adopt team collaboration?
• How do they integrate it into their existing application and collaboration environment while meeting governance, security, and compliance requirements?
• And how do they drive user awareness and adoption?
In this webinar we’ll look at the trends around team collaboration and the characteristics of successful deployments and provide a roadmap that IT leaders should follow to measurable business benefits.

Megatrends are the global, social and economic issues that are touching all of our businesses. CEO's are focused on how these trends in the world will impact long term success of the organization - and your employee population is at the top of the list. But how do we know what will impact our organization in 10 years?

Business futurists are consulted to predict where trends are going and what savvy organizations need to do to complete. HR departments have to get ahead of the megatrends that are facing their businesses and anticipate trends that will impact employees. Explore the top megatrends CEO's are watching for the next 10 years, and determine how you can implement these to focus your human resources initiatives.

Don't miss this opportunity to get ahead of the curve and bring the latest thought leadership back to your organization.

Speaker Biography:
Lori Kleiman is an accomplished businessperson, entrepreneur, and leader. In her most recent corporate role, Ms. Kleiman orchestrated a group of 18 HR consultants nationally. She brought cutting edge HR techniques to the group and fostered a practical sense of HR to small businesses. She built an HR consulting practice that included six consultants supporting business of all sizes. She then sold that business to Arthur J Gallagher. Lori has conducted seminars to business people and HR professionals sharing best practices and new initiatives to bring to small businesses throughout the United States. With a Master of Human Resources and the highest level of certification available in HR, a SPHR and SHRM-SCP designations, and as a member of the National Speakers Association, Lori has the depth of knowledge needed to provide her clients with the foundation of traditional study and real-world solutions to drive immediate action.