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Employee Experience 2.0 - People Analytics meet HR Service Delivery

Transparency of operations and advanced analytics provide a unique opportunity for HR professionals to position themselves as fact-based, strategic partners for businesses. HR departments can help retain key talent by using techniques and solutions to capture essential data, and to offer excellent service and self-service opportunities to employees based on that data. In this webinar from Efecte Plc with a keynote from McKinsey & Company, you will hear answers to the following questions:

–What is people analytics and what are the benefits that can be derived from it?
–When doing retention analysis, how to move from conducting in-depth but reactive exit interviews to analytics techniques that are predictive and more objective and quantitative?
–What McKinsey’s studies on retention reveal: Which factors are better predictors of unwanted attrition than the commonly intuitive things like individual’s performance rating or compensation?
–How can the service experience of employees be improved when interacting with HR?
–How can routine HR tasks be automated and work flow effortlessly in your HR department?
Recorded Dec 5 2018 44 mins
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Presented by
Peter Schneider, VP Products Efecte Plc and Paolo Zampella, Associate Partner McKinsey & Company
Presentation preview: Employee Experience 2.0 - People Analytics meet HR Service Delivery

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  • How to Use AI to Measure & Assess Applicant Cultural Alignment Nov 6 2019 6:00 pm UTC 60 mins
    Erin Michelson, Founder & CEO, Summery.ai
    An introduction into how HR and recruiting professionals can attract and retain top talent by showcasing their company’s unique culture. The discussion focuses on leveraging AI applications to measure, re-engineer, and monitor applicant values and to score each individual’s alignment with the company’s culture—before the hire.

    Participants will learn how engineering value-cultural alignment can benefit:

    - HR Executives: Differentiating your company in a tight labor market and attracting top talent based on value profiles

    - Recruiting Managers: Maximizing the pool of diverse candidates and using AI-based social impact values matching to close open positions faster

    - Engagement Professionals: Offering the highest level of personalization for onboarding activities and communications that reflect individual employee values


    About the speaker:
    Erin Michelson is Founder & CEO of Summery (www.summery.ai) a data analytics company that harnesses AI technologies to help companies better recruit, retain, and engage high performing talent. Erin has been profiled in @BBCTech, @Entrepreneur, @NPR, @NatGeoTraveler, @FoxNews, and @HuffPost. Follow her @ErinMichelson
  • The Future of HR Depends on People Analytics Aug 8 2019 7:00 pm UTC 60 mins
    Jennifer Leake CMC (Assessment Pros LLC) & Ira Wolfe (Success Performance Solutions)
    With management seeking increased proof and evidence for HR decisions, HR professionals have an even greater opportunity to get a better seat at the table and have a stronger voice. People analytics provides information to shortlist top talent, improve interviews to reduce turnover, and increase retention. Analytics also help unlock new solutions and predictable outcomes from HR and business data that up until now has been untapped and underused.
    During this session, participants will learn why people analytics must become a core competency of every organization and support both current and future HR decisions.
    Learning Outcomes
    • What people analytics is and what it isn’t
    • Where are you now – and how to get to the next step
    • 5 levels of reporting and analytics
    • 6 skills needed for People Analytics
  • How to Use AI to Measure & Assess Applicant Cultural Alignment Aug 8 2019 5:00 pm UTC 60 mins
    Erin Michelson, Founder & CEO, Summery
    An introduction into how HR and recruiting professionals can attract and retain top talent by showcasing their company’s unique culture. The discussion focuses on leveraging AI applications to measure, re-engineer, and monitor applicant values and to score each individual’s alignment with the company’s culture—before the hire.

    Participants will learn how engineering value-cultural alignment can benefit:

    ·HR Executives: Differentiating your company in a tight labor market and attracting top talent based on value profiles

    ·Recruiting Managers: Maximizing the pool of diverse candidates and using AI-based social impact values matching to close open positions faster

    ·Engagement Professionals: Offering the highest level of personalization for onboarding activities and communications that reflect individual employee values

    Bio: Erin Michelson is Founder & CEO of Summery (www.summery.ai) a data analytics company that harnesses AI applications to help companies better recruit, retain, and engage high performing talent. Erin has been profiled in @BBCTech, @Entrepreneur, @NPR, @NatGeoTraveler, @FoxNews, and @HuffPost. Follow her @ErinMichelson
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    There’s no doubt that the era of the digital workplace is upon us. From unified communications and collaboration tools, to remote workers, virtual meetings, and more, organizations are now faced with a new challenge: how to securely store, manage and analyze all this sensitive Personally Identifiable Information (PII) data that’s being shared between employees, 3rd parties and applications? In order to future-proof your enterprise and its data, you must be able to keep up with regulatory and security requirements of the new modern day workplace. Join Reuben Thompson, VP Technology, Gospel Technology as he leads a dynamic discussion with Stuart Curley and experts from NGA Human Resources, a leading global HR and Payroll service provider, as they take an in-depth look at how data, analytics and security are modernizing the HR industry and how to stay ahead of the curve.

    Speakers:
    Reuben Thompson, VP Technology, Gospel Technology
    Stuart Curley, CTO, NGA Human Resources
    Swantje Drescher, Global Director Marketing & Analytics, NGA Human Resources
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    Erin Michelson (Summery), Queen Denchukwu (Autodesk), others TBD
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    IT and business leaders are evolving in how they measure the success of their collaboration initiatives. Whereas once they focused on performance metrics like uptime and repair, today they are driven to demonstrate the value that collaboration investments bring to operations and the bottom line. In this webinar we'll provide insight into the Nemertes success model for collaboration, sharing best practices and examples for identifying measurable business benefit for collaboration apps and platforms.
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    Failure to do so can lead to poor performance, unhappy employees, and high operating costs.

    In this webinar we'll share insight based on Nemertes' recently released Workplace Collaboration: 2019-20 Research Study and provide practical guidance for IT leaders as they plan or continue their cloud communications journeys. Specifically we'll address the proper role of SIP trunking, SD-WAN, and speciality management tools to ensure success.
  • [Ep. 1]: The Future of Collaboration is Teams - How to Achieve Success Recorded: Jul 9 2019 49 mins
    Irwin Lazar, VP and Service Director, Nemertes Research
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    In this webinar we’ll look at the trends around team collaboration and the characteristics of successful deployments and provide a roadmap that IT leaders should follow to measurable business benefits.
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    Lori Kleiman, Managing Director, HR Topics
    Megatrends are the global, social and economic issues that are touching all of our businesses. CEO's are focused on how these trends in the world will impact long term success of the organization - and your employee population is at the top of the list. But how do we know what will impact our organization in 10 years?

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    Don't miss this opportunity to get ahead of the curve and bring the latest thought leadership back to your organization.

    Speaker Biography:
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  • How to engage employees w/ realtime feedback, learning & continuous listening Recorded: May 9 2019 44 mins
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    Erin Michelson is Founder & CEO, Summery
    An introduction into how to leverage behavioral science and AI technologies, such as Machine Learning & Natural Language Processing, to attract and engage top talent. The discussion focuses on the scientific methodology underscoring the Net Culture Score℠ and Employee Net Culture Score℠ assessments. Use cases demonstrate the advantages of using evidence-based applications to measure, re-engineer, and monitor your corporate culture, providing a look at the future of HR analytics.

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    Speaker Bio:
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  • 10 People First Strategies to Boost Employee Engagement Scores Recorded: May 9 2019 40 mins
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    Employee engagement matters. A lot! It's the key to improved retention, higher productivity and customer satisfaction, stronger revenue performance, AND increased profits. So how do you boost employee engagement and unleash all these benefits for your business?

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  • How to Recruit and Attract the Best Talent Recorded: May 9 2019 41 mins
    Helen Chao, Ravi Goel, Vivi Fenwick, Keith Halperin
    Join this panel discussion to learn:

    - How culture changes as a company scales and how the culture shift impacts recruitment

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  • 5 Ways To Improve Retention Through Background Screening Recorded: May 9 2019 22 mins
    Brad Phillips, Director of Client Strategy, JD Palatine
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  • Future-Proofing Succession Planning; Strategies for Developing Talent Pipeline Recorded: May 9 2019 43 mins
    Debra Calvert (Moderator) | Lori Kleiman, HR Topics | Alex Lovell, O.C. Tanner Institute
    In this tight labor market, it's more important than ever to have a strategy for an employee to jump to another company. Companies need to be proactive and have a proper succession plan in place before it's too late.

    In this webcam panel, you will learn about:
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    - An always-on approach to talent pipeline
    - The impact of future trends on succession planning

    Panelists:
    Debra Clavert, President, People First Productivity Solutions (moderator)
    Lori Kleiman, Managing Director, HR Topics
    Alex Lovell, Manager, Research and Assessment, O.C. Tanner Institute
  • Successful On-Boarding: Employee Retention Starts on Day 1 Recorded: May 9 2019 33 mins
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    - Setting them up for success in their first week and first month

    Jennifer Leake CMC, Founder of Assessment Pros LLC has helped clients for over 20 years in their quest to avoid the costs of a wrong hire. It's vital to hire the right people because you can't train your way out of it when it happens, and the best product, processes or sales tools won't produce results if you don't have the right people in the job to begin with. Her 3-part "People System" creates high performing Employee Engagement with the right hires, on-going coaching and feedback and bosses people want to work for.
  • The importance of happiness and growth mindset for recruiting top talent Recorded: May 9 2019 34 mins
    Stephanie Davies CEO Laughology learning and development
    When attracting and recruiting top talent, what does your organisation focus on? Pay? Financial and health benefits such as health insurance and pension or is it something else? Advertising what else your organisation does to promote employee experience and happiness will undoubtedly make you stand out. Attracting and retaining top talents needs an approach that is round and includes more than just pay and benefits. This webinar will look at some of the latest trends around happiness and growth mindset in organisation and why these are the secrets to creating a talent pool of top people in your organisation.
  • How HR Can Turn Big Data into Predictive Analytics Recorded: May 8 2019 38 mins
    Tom McKeown, CEO and Co-Founder of TrenData
    Big data has become one of the guiding realities for businesses in today’s economy. As with many of its fellow departments, HR is now starting to realize the value and use Big Data to more accurately predict the health and productivity of the workforce.

    In this webinar Tom McKeown, CEO and Co-Founder of TrenData will help define Big Data, in both structured and unstructured form, as well as providing methodologies to access and use Big Data to the business benefit of the organization. This will all be discussed in a framework of how to implement an overall people analytics strategy.

    Tom McKeown is the CEO and Co-founder of TrenData. He is a senior executive with over twenty-five years of experience in bringing innovative software to market. Tom’s passion is to provide easy to use solutions that both visualize and guide organizations to their best possible future.

    During his career, Tom has propelled growth in several early and middle stage start-up companies resulting in acquisitions that provided multi-million dollar returns for investors. In the past 10 years Tom has lead two Dallas based human resources software companies, HRsmart and Aquire Solutions, to triple digit growth and successful acquisitions by larger industry players. Prior to that Tom held senior level executive positions at Citrix Systems, Quantum Corporation, and Adobe Systems.


    Tom is a graduate of Trinity College in Hartford, Connecticut, where he earned a bachelor’s degree in mathematics and computer science.
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    Melanie Turek, Julie Coucoules, & Erin Michelson
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    - Telling your story leveraging video and testimonials throughout the process

    Moderator: Melanie Turek, Fellow & Vice President, Frost & Sullivan
    Panelists:
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    Erin Michelson, CEO, Tech Entrepreneur & Author, Summery
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    Jenni Stone, MHRM, PHR, SHRM-CP Partner, HR Director-HR Shield, Robin Quale Sr. Talent Acquisition Advisor-Malwarebytes
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    Not that long ago, talent acquisition was referred to as the recruiting department – with no more responsibility than reviewing resumes, screening candidates, and organizing candidate interviews. The phrase “talent acquisition” is now mainstream and widely accepted by companies of all sizes.

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    There is a broad end-to-end focus needed; one which stretches from building a strategic employment brand, through sourcing and recruiting, all the way to onboarding top people.

    Key Takeaways:

     Planning and Strategizing

     Segmenting the Workforce

     Creating, Validating and Maintaining an Employment Brand

     Managing and Cultivating Candidate Relationships

     Defining Metrics and Conducting Analysis

     Creating an Organizational Recruiting Culture
Trends and Best Practices for Human Resource professionals
This BrightTALK Channel features useful content for human resources professionals. Presentations will cover employment and labor law, emerging media trends, training, onboarding, and employee engagement.

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  • Title: Employee Experience 2.0 - People Analytics meet HR Service Delivery
  • Live at: Dec 5 2018 8:00 am
  • Presented by: Peter Schneider, VP Products Efecte Plc and Paolo Zampella, Associate Partner McKinsey & Company
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