Employee Experience 2.0 - People Analytics meet HR Service Delivery

Presented by

Peter Schneider, VP Products Efecte Plc and Paolo Zampella, Associate Partner McKinsey & Company

About this talk

Transparency of operations and advanced analytics provide a unique opportunity for HR professionals to position themselves as fact-based, strategic partners for businesses. HR departments can help retain key talent by using techniques and solutions to capture essential data, and to offer excellent service and self-service opportunities to employees based on that data. In this webinar from Efecte Plc with a keynote from McKinsey & Company, you will hear answers to the following questions: –What is people analytics and what are the benefits that can be derived from it? –When doing retention analysis, how to move from conducting in-depth but reactive exit interviews to analytics techniques that are predictive and more objective and quantitative? –What McKinsey’s studies on retention reveal: Which factors are better predictors of unwanted attrition than the commonly intuitive things like individual’s performance rating or compensation? –How can the service experience of employees be improved when interacting with HR? –How can routine HR tasks be automated and work flow effortlessly in your HR department?

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