Eveline Oehrlich, Forrester Research; Kelly L. Williams, CEAK LLC; Randall Pfeifer, US Bank
The demands from our business partners for business technology, business services and IT services are continuously expanding! This is nothing new as there always was an appetite for new technology and services; however in the age of the customer where customer loyalty and empowered customers have lots of choices, IT organizations need (and some are) rethinking on how to better partner with the business teams. The challenges for IT are how to continue managing the existing environment and balance this with investments and innovations given that the IT budgets between now and 2016 stay relatively flat. IT organizations have always “done finance” in some shape or form. So the question to IT organizations and executives is not “Are you doing IT financial management?” but rather “How mature is your IT financial management?”
In this session Eveline Oehrlich, Forrester’s Research Director and VP, IT Operations is sharing some of Forrester’s thinking relative to the topic of IT Financial management. Additionally, she has invited two panel members with whom she will explore their maturity relative to their IT financial management initiatives.