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Strategies to treat every customer like a VIP

Can brands really give every single customer a VIP experience? "Yes they can," says Saima Alibhai, Director of Solutions at Emarsys. Join us on 12 November to find out how.
Discover how to use data and personalisation technology to treat your customers individually and make them feel like a VIP regardless of which stage in the customer lifecycle they are in.
See how automation technology can help your brand communicate with customers on a one-to-one basis using their browsing behaviour.
Saima will explore approaches to effective contact strategies that factor in the proliferation of connected devices, digital platforms and consumers' usages.
She will look closely at the traditional corner shop (where the shopkeeper knows which newspaper you read, for instance, and keeps one by for you) and how to replicate this relationship online.
Recorded Nov 12 2014 58 mins
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Presented by
Saima Alibhai, Director of Solutions, Emarsys
Presentation preview: Strategies to treat every customer like a VIP

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  • Title: Strategies to treat every customer like a VIP
  • Live at: Nov 12 2014 3:00 pm
  • Presented by: Saima Alibhai, Director of Solutions, Emarsys
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