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Webinar: How mail can improve the customer experience

Join Royal Mail MarketReach as we outline the benefits that mail can bring to enhance the overall customer experience.

In today’s omnichannel world customer experience presents an ongoing challenge for marketers as they have to plan and deliver across multiple channels and touchpoints in ever complex customer journeys.

Effective customer experience is a proven source of competitive advantage. So it is essential to carefully select channels, tactics, and touchpoints that not only drive sales but also cultivate engagement and trust.
Recorded Mar 20 2019 59 mins
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Royal Mail MarketReach
Presentation preview: Webinar: How mail can improve the customer experience

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We are part of the DMA – the Data and Marketing Association
We are part of the DMA – the Data and Marketing Association – the leading UK trade body for the data and marketing industry, led by customer-first principles and a code of ethics.

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  • Title: Webinar: How mail can improve the customer experience
  • Live at: Mar 20 2019 3:00 pm
  • Presented by: Royal Mail MarketReach
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