Webinar: How mail can improve the customer experience

Presented by

Royal Mail MarketReach

About this talk

Join Royal Mail MarketReach as we outline the benefits that mail can bring to enhance the overall customer experience. In today’s omnichannel world customer experience presents an ongoing challenge for marketers as they have to plan and deliver across multiple channels and touchpoints in ever complex customer journeys. Effective customer experience is a proven source of competitive advantage. So it is essential to carefully select channels, tactics, and touchpoints that not only drive sales but also cultivate engagement and trust.

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