Webinar: Customer Engagement 2019

Presented by

Tim Bond, Head of Insight, DMA

About this talk

Tim Bond, Head of Insight, DMA will discuss the results of our newest report focused on acquisition and the consumer mindset, a pivotal piece of thought-leadership. He’ll cover everything from ‘serial switchers’ to ‘lost loyals’, and the new channels brands are using to connect with their customers.

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