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Webinar: Why Trust is a Brand’s Superpower

Presented by

Royal Mail Marketreach

About this talk

Trust isn’t just a buzzword in advertising, media, and branding — it’s the invisible currency that drives growth and shapes consumer behaviour. Yet, despite its power, there’s little empirical evidence to show why trust matters, how it is made, or what it is truly worth to brands and businesses. On 28 January 2026, join an expert line-up of leaders who will unpack why understanding and measuring trust is a game-changer for our industry: • Eve Stansell, Planning Director at Marketreach • Matt Bourn, Director of Communications at the Advertising Association and author of ‘Trusted Advertising’ • Rachel Aldighieri, CEO of the DMA Expect new insights from Marketreach’s pioneering research, The Trust Factor, including: • What trust is and how it is made (there are 8 components to trust) • The commercial impact of trust (it pays to be trusted!) • How trust shapes consumer attitudes and behaviours • Why trust is essential in communications • How trust is impacted by different media This is your chance to join the conversation and challenge your thinking about how trust can transform the future of brand relationships.
DMA UK

DMA UK

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We are the DMA – the Data and Marketing Association
We are the voice of the data and marketing industry run by the industry, for the industry. We set the standards for the good of marketers, and most importantly, customers. We empower marketers to drive growth and prove the value of data through public affairs, resources, learning, and talent. With over 700 organisations, the DMA is the UK’s largest community made up of 27,000+ marketers.
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