An Orchestration Success Story With Glen Dimplex

Presented by

Aaron McIvor, Group IT Service Delivery Manager, Glen Dimplex & Rithik Chandran, Senior Customer Success Manager, Freshworks

About this talk

Rithik Chandran, Freshworks, speaks to Aaron, Group IT Service Delivery Manager, at heating and ventilation leader Glen Dimplex about how they’re leveraging orchestration work flows with a myriad of different tools, helping their employees do more than ever before. Aaron shows how they unified 7 different disparate service desk solutions into one to service the whole business, and how they tackled a few challenges along the way.

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