ALVAO - ITSM software designed for Microsoft 365

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Presented by

Jan Skrabanek, Business Development Manager, ALVAO & Jiri Janku, Solutions Architect, ALVAO

About this talk

In ALVAO demo you will learn what are the benefits of having an ITSM solution that: - Integrates heavily with popular tools such as Outlook and Teams - Allows for smooth user adoption thanks to Microsoft look and feel - Combines strengths of mature Service Desk and IT Asset Management products - Has unique licensing model wired for use outside of IT for no additional cost Learn how ALVAO improves the experience of your employees while making life easier for the IT team.

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The Service Desk Institute (SDI) has been connecting service professionals across the world since 1988 and is the leading global community for everyone working in the service and support industry. Our mission is to inspire service desks and support teams to be brilliant. With a passion for providing industry best practice and sharing knowledge, SDI is dedicated to guiding, inspiring, and connecting ITSM, service desk and support communities. A respected, trusted and independent advisor to the industry, SDI has inspired thousands of organisations and professionals around the world to embark on journeys of service improvement and to be the best they can possibly be. For more information, visit www.servicedeskinsitute.com