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Experian Data Quality Electronic updates – Frequently Asked Questions

Learn the benefits of utilizing Experian QAS Electronic Updates, a free service that enables the automatic download and installation of reference data. Electronic update ensure data updates are applied and the functionality of Experian QAS will work seamlessly.

Experian QAS product managers Devin Shane and Robert Plant will review how this free service will lower the total cost of ownership for your Experian QAS products.
Recorded Oct 16 2013 6 mins
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Presented by
Michelle Kavalchuk, Marketing Programs Specialist
Presentation preview: Experian Data Quality Electronic updates – Frequently Asked Questions

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  • Building a successful omnichannel experience: Why data quality is key Recorded: Apr 29 2015 24 mins
    Lauren McKinney, Senior Campaign Specialist Experian Data Quality
    These days consumers interact with companies across multiple channels—from walking into a physical location to engaging with your website or even calling to make a complaint. Is your customer experience consistent across these channels? Or do these multiple touch points mean multiple consumer experiences?

    Join our webinar to learn how you can create a truly seamless omnichannel experience and gain better insights from a single customer view, all through unlocking the power of your data.

    Attend this webinar to find out:
    • Where the omnichannel dream falls flat
    • What role data and its quality plays in omnichannel and the single customer view
    • How to address common data collection challenges, through every channel you interact with customers
    • How to achieve omnichannel success through better data quality
  • Uncovering data as a strategic asset Recorded: Feb 19 2015 45 mins
    Erin Haselkorn, Analyst and Public Relations Manager
    The uses of data continue to increase as we look to better understand our customers and business success. However, the quality of that data is of paramount importance and many organizations are investing in new data quality solutions. This is simply because without good quality data, organizations are unable to gain the desired level of insight.

    To better understand how organizations are using and managing data, Experian Data Quality conducted a global survey to understand market trends.

    Join this upcoming webinar to hear information from a recent global research study on data quality and tips for how you can improve your data management in 2015.

    Register for this webinar to hear:
    •Global trends on turning data into insight
    •Current data management practices
    •Four tips to improve your data quality in 2015
  • Loyalty Matters: How better insight can drive more loyal customers & revenue Recorded: Jan 27 2015 54 mins
    Erin Haselkorn, Senior PR and Marketing Specialist and Jamie Carlin, Product Manager
    In the era of the consumer review, an increasing number of digital channels and a 24/7 shopping cycle, customers are more empowered than ever before and are driving major changes within businesses. Since the cost to acquire a new customer is so high, many businesses are looking to increase the lifetime value of customers they already have and are implementing loyalty programs. With loyalty programs comes data. Organizations have an opportunity to utilize this data to better understand their customers and drive actionable insights, but only if the data captured is accurate and consolidated.

    Join us with Loyalty360 to discuss:

    •The prevalence of loyalty programs and data collection
    •Strategic initiatives around loyalty
    •Consumer insights available through data
    •Three ways to improve loyalty insight
  • Solving the mystery: Tips for measuring ROI on your data quality tools Recorded: Nov 18 2014 29 mins
    Erin Haselkorn, Senior PR and Marketing Specialist and Johann Collins, Account Executive
    An increasing number of companies are investing in data quality solutions, but not all are demonstrating return on investment. This leaves organizations at risk for budget reductions to those solutions or ineffective technology.

    Join this upcoming webinar to hear the current state of data quality investment and the top three tips for measuring ROI.

    Register for this webinar to hear:
    •The expansion of data quality tools and the level of investment
    •The number of companies calculating ROI
    •Three tips for measuring the effectiveness of data quality tools
  • Become an acquisition magician Recorded: Oct 2 2014 32 mins
    Craig Swerdloff- SVP/GM, LeadSpend and Jordan Cohen- CMO, Fluent
    Become and email acquisition magician! Craig Swerdloff and Jordan Cohen will cover 10 helpful tricks for acquiring email addresses, maintaining those emails with best-practices, and keeping those customers loyal to your brand. It will also focus on tactics for utilizing a variety of channels to collect emails. In this one-hour session, you’ll learn:
    - How to leverage your web presence to capture as many emails as possible without interrupting the user experience
    - Ways to incentivize registrations on your website, brick and mortar locations, and other channels
    - Best-practices in email marketing, and leveraging those tactics to optimize your ROI

    Craig Swerdloff, SVP/GM, LeadSpend, a part of Experian (@swerd, @ExperianDQ)

    Jordan Cohen, CMO, Fluent (@JCohen808, @FluentInc)
  • Driving consumer insight through data collection and linkage Recorded: Sep 18 2014 29 mins
    Erin Haselkorn Senior PR Specialist, Experian Data Quality
    Consumers expect to interact with companies how they want, whenever they want. How can companies create a customized, coordinated customer experience? By leveraging accurate and complete consumer data to better understand buyers, companies can drive retention and revenue. But, the process is not easy.

    Challenges in data collection and linkage are hurting insight for key business initiatives. Join this webinar to hear:
    -The value in analyzing data
    -The top challenges in linking data across channels
    -Three ways to improve consumer insight
  • 5 ways to drive marketing ROI Recorded: Sep 5 2014 54 mins
    Craig Swerdlow, LeadSpend a part of Experian ; Dennis Dayman, Return Path, Spencer Kollas, Experian Marketing Services
    Are your email marketing efforts driving the revenue numbers your business needs? Don’t let common oversights lead to poor email performance and shrinking ROI.

    Experian Data Quality has partnered with Chief Marketer, to bring together three world renowned experts in email marketing. Join our panel and learn how to avoid major email marketing challenges, unlock the full potential of your strategy, and ultimately deliver better business results.

    Watch this webinar to hear:

    Ways to leverage email validation and deliverability techniques
    Factors that influence your sender reputation and steps you can take to improve it
    Real-world examples of marketers that have dramatically boosted ROI by advancing their email strategy
  • The missing piece of your marketing puzzle Recorded: Aug 20 2014 44 mins
    Erin Haselkorn, Senior PR Specialist, and Ian Rogenski, Senior Statistics Manager, Experian Marketing Services
    Data-driven marketing is everywhere and many of us are looking to gain new insight from the wealth of information available, opening up new possibilities around customization and consumer experience.

    However, 81% of companies are encountering problems when trying to utilize their data in a strategic way for business intelligence. While marketers have a large volume of information available, many struggle to find meaningful insights from that data.

    Register for the webinar to hear:
    • The growing need for data insights
    • Market research on analytics and marketing intelligence
    • Tips for improving data quality and accessibility
  • Leveraging personalization to improve engagement Recorded: Jul 16 2014 30 mins
    Erin Haselkorn
    To engage consumers and drive revenue, marketers are turning to personalization. But with a large number of companies facing challenges when it comes to personalization, marketers need to clean-up data to execute on desired initiatives.
  • Navigating business performance and intelligence efforts Recorded: Jun 26 2014 38 mins
    Erin Haselkorn, Jennifer Levin and Rishi Patel
    Customer data is the foundation of any business, no matter the company size or industry. Accurate data is necessary for customer interaction, analytics, operations and marketing. However, a recent Experian Data Quality research study found that the size of an organization may correlate to how they wish to benefit from customer data.

    Join our presentation to find out how priorities shift as businesses grow. Get benchmarks regarding data priorities and sophistication levels for organizations as they grow from a small business to an enterprise organization.

    This webinar will cover:
    •How data plays a role within business performance and intelligence efforts
    •Guide for navigating data quality obstacles
    •Ways to enhance data quality strategies as business priorities evolve
  • The state of data quality Recorded: Feb 12 2014 50 mins
    Erin Haselkorn, Senior Marketing Specialist
    Data quality is the foundation for business intelligence, consumer engagement and marketing efforts. With organizations utilizing data in more ways than ever before, the state of data quality is changing. Experian Data Quality conducted a survey to gain insight into data usage, management methods and accuracy levels. Attend the upcoming webinar to hear the survey results and variances in data management across the globe and different industries.
  • 5 resolutions to improve results in the New Year Recorded: Dec 12 2013 45 mins
    Michelle Kavalchuk
    Customer centricity is now an essential component of any business’ growth or retention plan, from marketing and loyalty efforts to customer satisfaction and engagement rates. However, adapting business practices across all customer facing departments is easier said than done.
  • Experian Data Quality Electronic updates – Frequently Asked Questions Recorded: Oct 16 2013 6 mins
    Michelle Kavalchuk, Marketing Programs Specialist
    Learn the benefits of utilizing Experian QAS Electronic Updates, a free service that enables the automatic download and installation of reference data. Electronic update ensure data updates are applied and the functionality of Experian QAS will work seamlessly.

    Experian QAS product managers Devin Shane and Robert Plant will review how this free service will lower the total cost of ownership for your Experian QAS products.
  • Creating actionable insights through data Recorded: Oct 9 2013 55 mins
    Erin Haselkorn
    With the significant amount information available to understand consumers and business operations, organizations need to be certain they generate actionable insights from data. Without a clear outline of business objectives, knowledge of data elements and the reliability of those details, organizations may be wasting their time reaching for a ‘big data’ goal that will not provide value to the business.
  • Building a data hygiene toolkit Recorded: Sep 18 2013 42 mins
    Michelle Kavalchuk Experian QAS Marketing Specialist and Vaughan Philips, Principal Consultant at Experian QAS is the i
    Loyalty and marketing initiatives, application upgrades and data migrations require clean and accurate data. Vaughan Phillips, Experian QAS’ Principal Consultant, will explain why it’s important to build a data hygiene strategy and what tools are available to ensure comprehensive contact data quality. In this session we’ll review customer case studies about how Experian QAS has helped improve ROI, operational efficiency and reduce costs.

    Attend this webinar to learn:
    •Best practices for developing a data hygiene strategy
    •Tips on how to standardize data and identify duplicates
    •Tips for incremental improvements for better data quality
  • 4 tips to better email engagement Recorded: Aug 22 2013 57 mins
    Erin Haselkorn, Marketing Specialist
    Email is the most important marketing communication channel for 2013. However, many organizations poorly engage with consumers through this channel because of bad email lists and poor customization. Attend this webinar to learn the current state of email engagement and 4 tips to better connect with subscribers.
  • Experian Data Quality Customer Webinar: Best practices and advice Recorded: Aug 14 2013 27 mins
    Michelle Kavalchuk, Yvonne Saulnier, Long Nguyen
    Please join us for a Q&A webinar featuring best practices and advice from the Experian QAS superhero support team. We’ll discuss how our support superheros help customers fight outdated data and battle dirty data. We’ll answer frequently asked questions from our customers and provide tips on how to make the most of your existing investment.

    Register now to hear:
    Frequently asked questions from Experian QAS customers
    How to make the most of your Experian QAS investment
    New tools and functionality available to better fight dirty data
  • How the CO. Dept. of Labor and Employment Improved Claimant Processes Recorded: Aug 7 2013 21 mins
    Jennifer Sharpe, Government Marketing Program Specialist and Jay Johnson,Manager of Employee Services, Business Analyst, CDOL
    Please join us for a Q&A webinar featuring Jay Johnson, Business Analyst, from the Colorado Department of Labor and Employment. Jay will discuss how the CO. Dept of Labor and Employment worked with Experian QAS to improve the claimant process while reducing returned mail and increasing operational efficiencies.
  • Leverage data enrichment for individualized consumer insight Recorded: Aug 6 2013 33 mins
    Erin Haselkorn, Colin Thigpen and Jennifer Levin
    Viewers will learn why businesses need to capitalize on consumer interest quickly and effectively. Customer impressions solidify quickly and purchases happen within a small window. To best capitalize on that small window of opportunity, organizations need to truly know their customers and provide relevant offers that keep each individual interested.
  • Ensuring data quality in your big data initiative Recorded: Aug 5 2013 40 mins
    Jennifer Levin and Erin Haselkorn
    Today you will learn what big data actually means. Then we will review how the big data initiative relates to data quality.
    We will go through some of the barriers to having accurate data and back that up with some primary research that we performed. We will provide tips for how to improve data quality and the effectiveness of big data projects.
    Lastly we’ll take questions from the audience.
On demand and live webinars
Access the latest information on data quality, including results from contact data quality studies, impacts that incorrect and inaccurate data have on a business, and how organizations use more accurate and complete customer data to make better business decisions.

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  • Live at: Oct 16 2013 3:30 pm
  • Presented by: Michelle Kavalchuk, Marketing Programs Specialist
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