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5 resolutions to improve results in the New Year

Customer centricity is now an essential component of any business’ growth or retention plan, from marketing and loyalty efforts to customer satisfaction and engagement rates. However, adapting business practices across all customer facing departments is easier said than done.
Customer centricity is now an essential component of any business’ growth or retention plan, from marketing and loyalty efforts to customer satisfaction and engagement rates. However, adapting business practices across all customer facing departments is easier said than done.
Recorded Dec 12 2013 45 mins
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Presented by
Michelle Kavalchuk
Presentation preview: 5 resolutions to improve results in the New Year
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  • Title: 5 resolutions to improve results in the New Year
  • Live at: Dec 12 2013 7:00 pm
  • Presented by: Michelle Kavalchuk
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