E-resource access beyond the pandemic: improving library patron experience

Presented by

Vee Rogacheva, Service Design Lead, and Jas Sahota, Product Manager OpenAthens JISC

About this talk

Now more than ever libraries need to ensure their patrons can access electronic content when on and off campus. But how is this done in a secure, reliable, and efficient way? Can improved access to content improve learners and researcher’s engagement and academic results? Publishers and service providers support a range of access methods including federated access. But what is federated access and what are the benefits? In this webinar, we will be exploring how OpenAthens can facilitate access to resources on and off campus focusing on: • exactly what is meant by federated access • why federated is the best choice for remote access • the importance of a great user experience for increasing the usage of your digital library collections

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Library Connect webinars feature library professionals, researchers and product experts. In the series, they discuss best practices, professional experiences, and new trends and topics within library and information science.