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BrightTALK webinars and videos

  • iPad Management 101: Getting Started
    iPad Management 101: Getting Started
    Vasko Kirovski Live 19 mins
    As iPad usage continues to rise in schools and universities, IT teams need to determine how to best deploy, manage and secure these devices without sacrificing user experience or learning opportunities.

    In our webinar, iPad Management 101: Getting Started, we will help you build and master your iPad management skills by providing:
    - An introduction to iPad and iPadOS management
    - Explanation of Apple services and programs available
    - Best practices for deployment, app management, security and more
  • The Cyber Lookback December Edition: Emotet...and Leak Blogs...and JARM...oh my!
    The Cyber Lookback December Edition: Emotet...and Leak Blogs...and JARM...oh my!
    Oliver Wai, VP Product Marketing, Peter Rydzynski, Threat Analysis Lead and Brett Fitzpatrick, Threat Hunter Live 46 mins
    From the evolution of Emotet to a Trickbot update to ransomware news (including an attack on the Baltimore Public Schools system) to the new trend of "Leak Blogs," there is a lot to cover on this month's Cyber Lookback. Tune in for updates and analysis ... and don't miss the good news we'll share at the end (hint: JARM fingerprints).
  • Navigating the Tricky Process of Becoming A Data Scientist
    Navigating the Tricky Process of Becoming A Data Scientist
    Dr. Natalie Morse (Data Scientist @ BMW) Recorded: Dec 4 2020 75 mins
    Tentative Schedule: (EST)

    2:00pm: Dataiku x Bots & AI Intro
    2:05pm: Navigating the Tricky Process of Becoming A Data Scientist w/ BMW
    2:45pm: Q&A

    Talk Abstract:

    So you want to be a data scientist? Seems like everyone is typing that into Indeed. What does it actually mean to land your first role? How do you transition to data science from a different field? What does it take to be successful once you’re hired?
    I’m not going to bore you with the tech stack requirements (although we’ll touch on this), but I’ll mainly focus on what I’ve learned though my own experience breaking into the field, and now as a hiring manager for data science interns.

    Speaker Bio:

    Dr. Natalie Morse is a data scientist at BMW in South Carolina, USA. She works within their innovation and research group to develop technology for the BMW Group. In addition to this role, she works as a graduate coach helping others navigate the tricky grad school world. Her goals are to bring more diverse voices to academia and tech.

    Disclaimer: All views, thoughts, & opinions expressed in the webinar belong solely to the panelists, & not to the panelists’ employer, organization, committee, other group or individual.
  • Tactics to Empower Service Desk Agents and Employees in 2021
    Tactics to Empower Service Desk Agents and Employees in 2021
    Bob Rizzo, Product Marketing Director, EasyVista Recorded: Dec 4 2020 60 mins
    During the coronavirus pandemic, businesses quickly saw the value in the IT service desk and ITSM software and teams. In many cases, the IT service desk was responsible for helping organizations quickly pivot to remote work, often left to contend with high ticket volume while experiencing challenges in their own work style and balance. Despite the challenges, service desk teams across the world have shown incredible resilience and have proven, in many cases, to be the backbone of the business.

    As 2020 comes to a close and we reflect on trends and look to the future, it is clear that in 2021 the service desk will continue to play an important role. It is more important now than ever to align with business goals and focus on tactics that truly empower employees – both on the user/operator side and the end-user side, including service desk employees and customers of the service desk.

    Join EasyVista’s Bob Rizzo for this webinar to learn key tactics to empower and enable employees to excel in 2021, including:

    • Techniques such as “swarming” to streamline ticket handling, and enhance collaboration
    • Leveraging AI technology and automation
    • Ways to improve the people-experience in the digital-first era
  • Delivering Technology Excellence in a Changing World
    Delivering Technology Excellence in a Changing World
    Neil Drennan, CTO, 10x Future Technologies Recorded: Dec 4 2020 21 mins
    Listen to Neil Drennan of 10x Future Technologies discuss how 10x is transforming banking and the technology stack and strategy that he and his team are implementing.
  • Give Testers Early Visibility into Requirements with ConnectALL
    Give Testers Early Visibility into Requirements with ConnectALL
    CJ Henry Recorded: Dec 4 2020 20 mins
    Give Testers Early Visibility into Requirements — Featuring Tricentis Tosca and Jama Software

    Wouldn't it be great if your Quality Assurance team knew what was coming down the pike? Why not give them early visibility into high-level requirements? In this Friday webinar, we will demonstrate how easy it is to setup a synchronization between Jama Software and Tricentis Tosca. Your QA team doesn't need to be in the dark. As high-level requirements are documented, they can get a sense of what is possibly coming down the pike. When the requirement is 'hardened' and approved, the status will automatically change and your QA team can start working on their test plans.
  • Intelligent Automation: From Science Fiction to Real World Returns
    Intelligent Automation: From Science Fiction to Real World Returns
    Fran Fernandez, Chief Product Officer, Espressive Recorded: Dec 4 2020 46 mins
    The hybrid workforce will continue through 2021, so it is critical to provide 24/7 support for employees who are struggling to be productive working from home. At the same time, the recession is forcing enterprises to cut costs—which means you can’t just add more agents to solve the problem. As a result, intelligent automation of employee self-help has become an imperative.

    Implementing a virtual agent for employee self-help is a great idea but hiring data scientists and computational linguists to make it happen is nothing short of a science experiment. Without a large amount of data (i.e., user interactions and time), it will fail. Can you afford to take that risk?

    In this session you will see a live demo and learn:

    • How to de-risk the decision to implement a virtual agent
    • What is required to deploy in 6 weeks with ROI on day 1
    • Real-world examples of enterprises who have achieved success
  • Supermicro with CDS Webinar
    Supermicro with CDS Webinar
    Eric Sindelar, Siamak Nazari & Clint Wyckoff Recorded: Dec 4 2020 53 mins
    Supermicro and Nebulon CDS Webinar
  • Developing a Unified Cryptography Strategy, Why Now?
    Developing a Unified Cryptography Strategy, Why Now?
    Kevin von Keyserling, Co-Founder and Chief Strategy Officer & Ted Shorter, Co-Founder and Chief Technology Officer Recorded: Dec 4 2020 47 mins
    Are you ready to manage any certificate, any key, at any time with ease? How about orchestrating crypto across your business?

    With the acceleration of enterprise infrastructure toward software-defined systems, the ubiquity of DevOps with its rapid CI/CD pipeline, instantaneous deployment of cloud-based services, and IoT devices, enterprises often end up with tens of thousands — even millions — of keys and certificates. And they're typically unaware of the total number of these entities.

    Keyfactor Co-Founders, Ted Shorter (Chief Technology Officer) and Kevin von Keyserling (Chief Strategy Officer) discuss how to get started with a unified crypto strategy, and preview what's to come from Keyfactor R&D.


    Originally presented at the 2020 Keyfactor Critical Trust Virtual Summit.
  • Canonical for Telcos: An Intro to Products & Services
    Canonical for Telcos: An Intro to Products & Services
    A. Van Huyssteen: Director, FEng Telco EMEA-APAC; T. Kurek: Product Manager Recorded: Dec 4 2020 37 mins
    Canonical for Telcos: An Intro to Products & Services
  • How Scaling Behavioral Science Advances Diabetes Care and Management
    How Scaling Behavioral Science Advances Diabetes Care and Management
    Chandra Y. Osborn, PhD, MPH - Lirio; Lindsay S. Mayberry, MS, PhD - VUMC; Kelsey Ford, DrPH - Lirio Recorded: Dec 4 2020 43 mins
    Just over 1 in 10 Americans have diabetes, putting them at heightened risk during the COVID-19 pandemic. But it’s not just the patient who is impacted: our families and our healthcare systems want to help ease the burden of diabetes for everyone.

    Management of chronic health conditions like diabetes requires patients do multiple, coordinated behaviors that can be hard to start and sustain. Successful solutions use behavioral science to affect people’s decisions and actions, applying it at scale to move each person to better health.

    In this episode, Lirio's Chandra Y. Osborn, PhD, MPH, is joined by Lindsay S. Mayberry, MS, PhD, Assistant Professor of Medicine and Director of the Effective Communication Core, Vanderbilt University Medical Center, and Kelsey Ford, DrPH, Behavioral Designer, Lirio. Together they'll discuss barriers to managing diabetes, how tailored communications encoded with behavioral science overcome them, and why scaling behavioral science is a game changer.

    Learn more about:
    - How text messages encoded with behavioral science and tailored to overcome patients’ unique barriers improved both diabetes management and glycemic control
    - Why family members both create barriers to diabetes management and are critical for overcoming them
    - Lirio’s approach to using nudges and behavior change techniques to overcome barriers to healthcare utilization and closing gaps in diabetes care
  • Back to Basics in 2021: Reinvigorate the Service Desk by Putting Employees First
    Back to Basics in 2021: Reinvigorate the Service Desk by Putting Employees First
    Liz Beavers, Head Geek, SolarWinds Recorded: Dec 4 2020 48 mins
    2020 showed how crucial it is to have IT Service Management platforms, nimble service strategies, and how ITSM can benefit more than just IT. In a time of uncertainty and change, the service desk rooted businesses, service providers, and their employees, connecting all facets of the organization when it was most needed. ITSM platforms created a space for IT to shine and lead as a service provider, highlighting the opportunity for others to innovate how we view services, service delivery, and the employee experience.

    In this session, SolarWinds Head Geek Liz Beavers will review lessons learned from this record year and how teams can apply these experiences to the 2021 service desk and beyond. On the heels of 2020, organizations are looking for ways to future-proof their platforms and processes. Join Liz as she intertwines experiences from years past and shows how 2021 will be a year of reinvigorating employee-centric service management. Liz will showcase real use cases demonstrating foundational service management strategies around automation, streamlined processes, and centralized visibility, as well as how leveraging smart technologies can help teams enhance their service levels.
  • Pollutec Online conclusion et bilan d'une première édition digitale
    Pollutec Online conclusion et bilan d'une première édition digitale
    POLLUTEC Recorded: Dec 4 2020 69 mins
    Premiers bilans de notre édition digitale et remerciements
  • Top 3 Ways to Extend Certificate Management with Keyfactor Command
    Top 3 Ways to Extend Certificate Management with Keyfactor Command
    Anthony Ricci, VP of Solutions Engineering and Rex Wheeler, Director of Product Readiness Recorded: Dec 4 2020 35 mins
    Keyfactor Command's flexible architecture allows our customers to extend key and certificate management throughout their connected ecosystems. But what are the top use cases our customers solve using our API?

    Find out more as the Keyfactor team walks through the top 3 use cases we see our customers employ to extend the Keyfactor platform.


    Originally presented at the 2020 Keyfactor Critical Trust Virtual Summit.
  • PRI Digital Forum: Americas - A Legal Framework for Impact
    PRI Digital Forum: Americas - A Legal Framework for Impact
    Nalini Feuilloley, Susan Mac Cormac, Tim Wilkins, Heather Slavkin Corzo Recorded: Dec 4 2020 43 mins
    The session will introduce the project ‘A Legal Framework for Impact’, covering legal and regulatory incentives, opportunities and challenges for investors to invest for sustainability impact.

    Speakers:
    Nalini Feuilloley, Director, Responsible Investment, BMO
    Susan Mac Cormac, Partner, Morrison & Foerster
    Tim Wilkins, Partner, Freshfields

    Moderator:
    Heather Slavkin Corzo, Head of US Policy, PRI
  • IT Service Management in 2021: Predictions, Challenges and Changes
    IT Service Management in 2021: Predictions, Challenges and Changes
    Daniel Breston, Daniel Breston Ltd; Evan Carlson, EasyVista; Fran Fernandez, Espressive & Pierre Aeschlimann, Cherwell Recorded: Dec 4 2020 61 mins
    2020 asked businesses, organizations and IT teams to be agile, proactive and to challenge their modus operandi. It also challenged IT Service Management teams to champion businesses’ digital journeys in a way that no-one could have predicted in December 2019.

    In this special end-of-year panel, ITSM experts come together to share ‘stories from the field’ in a year unlike any other, predictions for what 2021 may bring and advice and tips for service management professionals to embrace the coming year with the same dexterity, calmness and leadership they displayed in 2020.

    From technologies and tools, to strategies for adopting and embracing cultural shifts, our experts will be sharing use cases and looking at:

    - How AIOps and an AI-first approach enabled cutting-edge ITSM teams to survive COVID-19
    - How to plan for the future of your ITSM strategy given the acceleration of Digital Transformation initiatives in 2020
    - Tips for maintaining a work-life balance when the business depends on you more than ever
    - And more
  • PRI Digital Forum: Americas - Diversity, equity and inclusion
    PRI Digital Forum: Americas - Diversity, equity and inclusion
    Essma Bengabsia, Craig Slack, Camilla Sutton,Emine Isciel, Tom Barron Recorded: Dec 4 2020 43 mins
    Diversity, equity and inclusion: the myth of meritocracy

    One of the key obstacles for better diversity is existing social biases, which make it very difficult to achieve equity for all and an inclusive corporate culture that recognises diversity in the workplace and in society as a whole.

    In this session, we will address the myth of meritocracy in hiring and promotion practices. We will challenge the assumption that the base case is fair, and that hard work determines hiring and promotion opportunities, irrespective of gender, race or any other characteristic. We will discuss evidence of biases present in hiring and promotion practices in businesses in general, and how investors are addressing these issues in their own organisations, as well as their portfolios.

    Speakers:
    Essma Bengabsia, Senior Associate, Sustainable and Impact Investing, Glenmede
    Craig Slack, Deputy Treasurer, Chief Investment Officer, Office of the Chicago City Treasurer
    Camilla Sutton, CEO, Women in Capital Markets

    Moderator:
    Elena Espinoza, Head of Social Issues, PRI
  • Anti-waste law for a circular economy: progress report and first applications
    Anti-waste law for a circular economy: progress report and first applications
    POLLUTEC Recorded: Dec 4 2020 50 mins
    • Role of territorial actors in the application of the law
    • What budget for circular economy in the recovery plans and what components do they target?
    • Feedback on the new REPs - what first applications?
    • Highlighting innovative circular economy projects

    Speakers:
    - Yannick Lucot, Delegate adviser for circular economy, Auvergne Rhône-Alpes Region
    - Marc Cheverry, Circular Economy & Waste Director, ADEME
    - François Excoffier, President, FEDEREC
    - Dominique Mignon, President, Eco-Mobilier

    Moderator:
    - Nathalie Boyer, Ambassador of the Circular Economy, General Delegate, OREE
  • PRI Digital Forum: Americas - Keynote address: human rights
    PRI Digital Forum: Americas - Keynote address: human rights
    John Ruggie, Berthold Beitz Research Professor in Human Rights and International Affairs, Harvard Kennedy School Recorded: Dec 4 2020 24 mins
    Keynote address from John Ruggie, Berthold Beitz Research Professor in Human Rights and International Affairs, Harvard Kennedy School
  • Magic of A.I: Episode One - Introduction to A.I.
    Magic of A.I: Episode One - Introduction to A.I.
    Dell Technologies Recorded: Dec 4 2020 23 mins
    In the first episode of Magic of A.I, watch Dell Technologies' Natalie Reil and Thomas Henson highlight the impossible, and showcase how Dell Technologies through the use of technology can make anything possible. This introduction to A.I will give customers a taste so that they want to learn more.
  • Eco-chimie pour des produits durables®: la SECF et l’écoconception en chimie
    Eco-chimie pour des produits durables®: la SECF et l’écoconception en chimie
    Michel Philippe, Expert-Conseil en Ecoconception, Naturalité et Chimie Verte Recorded: Dec 4 2020 15 mins
    La société des Experts Chimistes des France vient de créer un nouveau Groupe de Travail, ECO-CHIMIE POUR DES PRODUITS DURABLES®, sur l’écoconception pour une innovation durable dans les différents domaines de la chimie. La démarche et les objectifs de ce GT impliquant à la fois les chimistes académiques et industriels seront présentés ainsi que les thématiques prioritaires et les premières actions pour le respect de notre Planète dès l’amont de toute recherche.

    Speaker:
    Michel Philippe, Expert-Conseil en Ecoconception, Naturalité et Chimie Verte
  • Logistiques durables au sein des villes
    Logistiques durables au sein des villes
    POLLUTEC Recorded: Dec 4 2020 49 mins
    • Quelles solutions pour la collecte des déchets dans les nouvelles ZFE ?
    • Explorer les solutions alternative comme le transport fluvial pour désengorger les villes
    • Quelle intégration de l’hydrogène pour les véhicules utilitaires au sein des villes ?

    Speakers:

    - Bernard Figuet, Directeur Général Adjoint « Territoires et mobilités », Région Auvergne Rhône-Alpes
    - Pauline Decoin, Responsable Projets de développement et gestion domaniale, VNF
    - Caroline Maleplate, Déléguée GNV, GRDF
  • We Hear for You - The Future of Help Desks in 2021
    We Hear for You - The Future of Help Desks in 2021
    Jo Lynn Clemens, Sarah Copeland, Ashish Santha Kumar, Peter Nassos, CPA, CPCU, CISSP, Head of Security, I've Been Vetted Dec 4 2020 11:00 pm UTC 60 mins
    The help desk has become increasingly important to not only determine problems that might arise within an application but also to determine a customer's level of satisfaction with the application and preferred features and recommendations. As such, the help desk has morphed to include functions that were traditionally outside of the Help Desk role. Such services include Customer Service, Sales, and Marketing. As more and more companies become aware of the wealth of information available throughout the Customer Journey, we will find more valuable data to improve the efficiency, satisfaction, and effectiveness of solving our customer's pain points both today and tomorrow. Why? Because "We Hear for You."

    In this presentation you will learn;

    1. Emerging communication channels that meet the customer where they are
    2. Improvements in ensuring agents are more skilled at addressing customer problems
    3. The importance of analytics in honing the customer journey through real-time insights that enable companies to "hear" their concerns
    4. How automation can be used to improve efficiency
  • How to publish in groundbreaking journals
    How to publish in groundbreaking journals
    Steve W. Cranford, Editor-in-Chief, Matter Dec 4 2020 11:00 pm UTC 87 mins
    Would you like to learn tips for writing and developing a strong narrative for your work? Do you want advice on how to prepare your manuscripts for publication in the best journal for your research? Join us for a webinar with Steve W. Cranford, Editor-in-Chief, Matter to learn techniques and strategies to set yourself up for publishing success. Dr. Cranford will share details about the growth of multidisciplinary Cell Press journals and tips on developing your manuscript and will elaborate on his experience working with researchers throughout the publishing cycle. Join this engaging webinar and get answers to your questions in the Q&A session. Don’t forget to extend this invitation to your colleagues who might find this of interest.

    About Steve W. Cranford:
    A graduate from Memorial University (Canada), Stanford University (USA), and Massachusetts Institute of Technology (USA), Dr. Cranford was faculty at Northeastern University’s College of Engineering prior to accepting a new role as editor-in-chief for Matter.
    He has over 50 publications in the field of materials science in a range of high-impact journals, including Nature and Advanced Materials, with expertise in the area of atomistic simulation, computational modeling, and nanomechanics, encompassing a variety of materials systems, from carbyne to copper to concrete.
    He would have preferred to have published in Matter, but it didn’t exist. He constantly played with LEGO blocks as a child, likely leading to his interest in material assembly and structure.

    About the journal Matter:
    Matter, a sister journal to Cell, is a monthly journal encompassing the general field of materials science, from nano to macro and fundamentals to application. Recognizing that materials discovery and development facilitate groundbreaking technologies bridging multiple disciplines, Matter will embrace all significant advances in materials research, encompassing the previously unknown and the innovative.
  • Techniques for Publishing in Transformative Ground-Breaking Journals
    Techniques for Publishing in Transformative Ground-Breaking Journals
    Dr. Lewis Collins, Editor-in-Chief, One Earth (A Cell Press journal) Dec 5 2020 3:00 am UTC 75 mins
    Learn techniques and strategies for publishing in transformative ground-breaking journals with Dr. Lewis Collins, Editor-in-Chief of One Earth (a Cell Press journal). Dr. Collins will share tips on developing your papers for ground-breaking publications, elaborate on his experience of working with researchers and authors throughout the research publishing cycle and the opportunity to broadly disseminate findings. Dr. Collins will also share more details about the growth of Cell Press journals in the physical and environmental sciences field, including the launch of many new titles such as Chem, Matter, Joule, and One Earth. He’ll outline Cell Press’ approach to high-demand, multi-disciplinary content, and expanding OA publishing strategies at Cell Press. Join this engaging webinar to find the answers to your pressing questions in the Q&A session during the webinar. Don’t forget to extend this invite to your colleagues who might find this of interest.

    About Lewis Collins:
    Inspired by David Attenborough documentaries as a child, Lewis has been amazed by the natural world from an early age. While undergraduate and master’s degrees in Earth science (Cardiff University), and Climate Change (University of East Anglia) nurtured this interest, it was doctoral (British Antarctic Survey) and post-doctoral (Université Pierre et Marie Curie) research on Antarctica that centered his focus on environmental change. Prior to launching One Earth, Lewis spent over 5 years with Nature Communications, where he led the Earth editorial team and curated, commissioned, handled (and occasionally rejected…) research across the full spectrum of Earth and environmental science. Lewis is particularly interested in grand challenges associated with land-use and the competing demands for this increasingly scarce resource.
  • Refresh: Enterprise Service Management at scale
    Refresh: Enterprise Service Management at scale
    Constantin Vohs - Sr. IT Analyst, Global IT, EF Education First GmbH | Madhu Nair - Director of Product Marketing, Freshworks Dec 5 2020 10:00 am UTC 37 mins
    Session Abstract:
    Organizations worldwide are updating their service desk capabilities to cater to the IT and non-IT requests of their employees so they can be as productive remotely as on-site. Join us for this session as we
    1) Discuss the importance of enterprise service management, and
    2) How IT teams can develop and deploy enterprise service management at scale.
  • Refresh: Dwyer Instruments - Business & IT Alignment for Digital Transformation
    Refresh: Dwyer Instruments - Business & IT Alignment for Digital Transformation
    Ben Rennick - Global Director of Sales, Dwyer Instruments | Bill Hester - IT Director, Dwyer Instruments Dec 5 2020 7:00 pm UTC 32 mins
    Session abstract:
    Successfully executing a Digital Transformation strategy requires fundamentally shifting key operations and value delivery for customers. In this panel, hear
    1) how manufacturing leader, Dwyer Instruments - approached the brewing need for Digital Transformation.
    2) what sparked their partnership across the Freshworks platform, and
    3) How Dwyer Instruments could successfully embrace digital Transformation in partnership with Freshservice.
  • プロセスマイニング: ビジネス変革の3つの基本 Process Mining is Key but Not Enough: 3 Fundamentals of
    プロセスマイニング: ビジネス変革の3つの基本 Process Mining is Key but Not Enough: 3 Fundamentals of
    ジュリアン・クルマイヒ、ARISシニアプロダクト・マネージャー キャスパー・ジャンズ、ビジネス&IT変革ディレクター Dec 7 2020 2:00 am UTC 46 mins
    ビジネス変革の成功はプロセスマイニングによって導かれます。プロセスマイニングは(コロナ禍の)今の困難な状況では特に重要です。また、ビジネス変革の基本を押さえることも重要です。

    1.会社の状況の透明性:プロセスマイニングの基本です。
    2.会社の未来の設計と実現:十分なプロセス管理が必要です。
    3.ビジネスモデルから実プロセスへの変更の導入と業務効率の調査:プロセスポータルやトレーニングポータルのタスクです。

    統合エンタープライズ管理システムとしてこれら3つの基本をサポートするARISを、事例を含めてご紹介します。
  • Best Practices in Submitting Research for Highly Selective Journals
    Best Practices in Submitting Research for Highly Selective Journals
    Dr. Robert D. Eagling, Editor-in-Chief of Chem (Cell Press journal) Dec 7 2020 3:00 am UTC 76 mins
    Learn techniques and strategies for publishing strategies to give you the best chance of successfully publishing in highly selective journals with Dr. Robert D. Eagling, editor-in-chief of Chem (a Cell Press journal). Dr. Eagling will share tips on developing your papers for premium publications (with special focus on researchers based in the Eastern Europe region), elaborate on his experience of working with researchers and authors throughout the research publishing cycle and discuss the opportunity to broadly disseminate findings. Dr. Eagling will also share more details about the growth of Cell Press journals in the physical sciences field. Such details will include the launch of many new titles, such as Chem, Matter, Joule, and One Earth. He’ll also outline Cell Press’s approach to high-demand, multi-disciplinary content and expanding OA publishing strategies at Cell Press. Join this engaging webinar and ask any remaining questions in the Q&A session. Don’t forget to extend this invitation to your colleagues who might find this of interest.

    About Robert Eagling:
    Robert Eagling, Ph.D., is a graduate of Newcastle University in England and brings to Chem around 15 years of experience in chemistry publishing. He came to Cell Press from the Royal Society for Chemistry (RSC), where he helped grow submissions and readership of Chemical Communications, increased the visibility and impact of Chemical Society Reviews in 10 years from 13 to 34, and led the launch of Chemical Science, the RSC’s flagship general chemistry journal with Professor David McMillan as the inaugural Editorial Board Chairman.
  • Best in Class Contact Centres: A Use Case in Innovation
    Best in Class Contact Centres: A Use Case in Innovation
    Steffen Selbmann, Principal CX Consultant, Verizon Dec 7 2020 3:00 am UTC 45 mins
    Improving the customer experience – innovation and automation for the digital savvy enterprise.

    Customer experience is a top five priority for CIOs around the world: the pandemic has only increased the importance of digital communications, enabling effective and efficient interaction with customers whilst reducing reliance on overburdened agents.

    Verizon employs over 130,000 people around the world and around 30,000 contact centre agents. Within the United States, it has recently introduced Google Contact Center AI into centres which serve 94 million subscribers and provides advanced natural language processing techniques to deliver a faster, more accurate interaction. During this session, Steffen Selbmann, a contact center specialist based here in Europe, discusses our use case: why Verizon decided to make this investment and the benefits it promises to deliver.
  • Cybersecurity Threat Trends – What 2020 Can Teach Us About 2021 And Beyond
    Cybersecurity Threat Trends – What 2020 Can Teach Us About 2021 And Beyond
    Sid Deshpande, Director of Security Strategy, Akamai Technologies Dec 7 2020 5:00 am UTC 60 mins
    2020 has been a unique year in so many ways, and the cybersecurity landscape is no different. Threats vectors and threat actors have rapidly evolved their attack methods to match the changes in the digital risk surface and security teams have had to spend considerable effort to keep pace with new types of threats.

    This session will look at key threats organizations faced in 2020, from DDoS and credential stuffing attacks, to attacks on remote working infrastructure, with a focus on extracting key learnings to help security leaders prepare their security strategies for 2021 and beyond.
  • Learn how Lancet editors decide which papers to accept for publication
    Learn how Lancet editors decide which papers to accept for publication
    Heather Van Epps, Editor-in-Chief The Lancet Rheumatology Dec 7 2020 8:00 am UTC 69 mins
    Join Heather Van Epps, Editor-in-Chief of The Lancet Rheumatology, to learn about techniques and strategies for preparing your paper to submit to high-impact journals.

    Heather will share her experiences working with researchers and authors throughout the research publishing cycle. You will learn how to develop papers for submission to publications like the Lancet family of journals.

    Do not miss this engaging webinar―you are invited to join and ask any questions that you feel will benefit your research.

    Don't forget to download your manuscript checklist from the resources section.
  • Boomi aXis for SAP – Effiziente Anbindung von SAP mit Non-SAP Applikationen
    Boomi aXis for SAP – Effiziente Anbindung von SAP mit Non-SAP Applikationen
    Dirk Masuch, Boomi Dec 7 2020 9:00 am UTC 29 mins
    Mit dem neuen Boomi aXis for SAP können SAP Daten deutlich schneller und wesentlich effizienter über die AtomShpere Plattform in andere Systeme verteilt werden. Anstelle von Individueller Programmierung steht nun die Definition der SAP Anbindung mit Grafischer Benutzeroberfläche. So entstehen für SAP Kunden entscheidende Vorteile, da SAP hier nicht nur erschlossen wird, sondern wirklich optimal „Connected“ ist. Erfahren Sie von Dirk Masuch Hintergründe und Möglichkeiten des Einsatzes von Boomi aXis for SAP.
  • Security: Never trust, always verify. Move towards a zero trust environment
    Security: Never trust, always verify. Move towards a zero trust environment
    Ashish Khanna | Asif Khan Dec 7 2020 9:30 am UTC 44 mins
    The move to remote working has forced many businesses to be more flexible, but the increase in hacking, phishing and attacks on cloud‐based data has made many more vulnerable.

    In this webinar , we’ll be looking at how recent events have not only accelerated the pace of change, but also helped hasten a philosophical shift. Many cybersecurity teams previously viewed cyber defences as a castle and moat, with firewalls and virtual private networks monitoring for unwanted visitors who were trying to come inside and then assuming that everyone inside the perimeter had been vetted. Now, with many more remote workers beyond companies’ outer defences, security professionals are focusing on securing individual employees and their devices.

    Our panel of experts will be discussing:
    • The move towards zero‐trust environments
    • What it means for cybersecurity policies and practices
    • The implications of the human factor on your security
    • and more

    Presented by:
    Ashish Khanna, Head of Security, Consulting, Verizon Business
    Asif Khan, Principal Architect, Security Solutions, Verizon Business
  • Conveying the Value of Customer Identity
    Conveying the Value of Customer Identity
    Dustin Maxey, Director of Product Marketing, Ping Identity Dec 7 2020 10:00 am UTC 32 mins
    Identity professionals understand how important it is to address CIAM use cases. Customer identity has a significant impact on the top line and can move the needle for your business in a big way.

    In this webinar we'll discuss how to measure and communicate the value of customer identity, to help ensure it is recognised, funded and prioritised like the revenue-generating behemoth that it is.
  • Refresh: Future-proofing Service Management- Lessons learned and the way forward
    Refresh: Future-proofing Service Management- Lessons learned and the way forward
    Stijn Stabel - CTO, Carrefour Belgium | Madhu Nair - Director of Product Marketing, Freshworks Dec 7 2020 10:00 am UTC 24 mins
    Session Abstract: Join this session to get insights on
    1) how CIOs can leverage people, process, and technology to future-proof service management in the next normal.
    2) As a primary goal of Business Continuity, how to continue operating efficiently within a reasonably short period.
    3) Planning and preparing to handle serious incidents or disasters.
  • Why protection should be a keystone of your wealth clients plans
    Why protection should be a keystone of your wealth clients plans
    Andy Woollon, Zurich Dec 7 2020 11:00 am UTC 90 mins
    Many of you will be wealth advisers with clients who have seen their assets grow significantly, but what lies ahead? No one really knows what’s going to happen to the markets and what if your clients had to stop or encash their investments because of ill-health or death? What would be the impact on their families and your income?

    It’s often said that protection is at the heart of sound financial advice, because it can help to de-risk client’s assets by underpinning the risks on death for clients looking to preserve their wealth or create a legacy.

    So, this session will look at the use of protection as an alternative and complementary asset class (adding diversification from the stock markets) to generate wealth in various client circumstances or to protect assets on death to pass on intact to the next generation.

    Ultimately this is about providing your clients with reassurance and peace of mind, whilst highlighting the planning opportunities for you to help protect your adviser income.

    By the end of this session, attendees will be able to:
    • Consider how protection could be used as an alternative and complimentary asset class.
    • Understand how protection can be used to protect investments on early death and various later life scenarios.
    • Consider the planning points and opportunities to use protection for wealth clients.
  • A Muggles Guide to Security In The Cloud
    A Muggles Guide to Security In The Cloud
    Ell Marquez, Linux and Security Advocate, Intezer Dec 7 2020 1:00 pm UTC 45 mins
    In the security and technology world, we rely so heavily on buzz words to explain our work that others feel like we are magicians working spells that they will never be able to do.

    Saying, "Due to issues with our security posture, the APT manipulated a well-known CVE to breach our cloud-native-applications." Might as well be: "The Death Eaters were able to use a port key to enter our environment and effectively cast the Avada Kedavra spell."

    Instead, we could say, "An attacker used a known flaw to gain access to our environment and brought down our servers."

    In this session, we will come to understand that security for our cloud environments can be simple to understand, yes even for muggles. That is, if we focus on the root cause of all cyber attacks: unauthorized spells, wait, I mean unauthorized code.
  • Waarom is SASE de toekomst van SD-WAN & Security
    Waarom is SASE de toekomst van SD-WAN & Security
    Wim Timmer Sales Engineer, Benelux, Cato Networks Dec 7 2020 1:00 pm UTC 52 mins
    Webinar overzicht

    Waarschijnlijk wilt u, net zoals de meeste IT-professionals, uw netwerkkosten verlagen.

    Maar voordat u wordt meegenomen in de kostenbesparingsbelofte van SD-WAN, moet u er zeker van zijn dat SD-WAN kan voldoen aan de bredere behoeften van uw bedrijf.

    Recent onderzoek naar SD-WAN en SASE geeft aan dat de meeste bedrijven te veel focussen op SD-WAN-kostenbesparingen, waardoor deze bedrijven op langere termijn minder tevreden zijn over SD-WAN.

    Schrijf u in op ons webinar “Waarom is SASE de toekomst van SD-WAN & Security “.

    Hierin geven we u meer inzicht in de redenen waarom bedrijven SD-WAN overwegen.

    Wim nam deel aan tientallen SD-WAN-evaluaties met bedrijven over de hele wereld. Hij deelt zijn inzichten waar deze bedrijven rekening mee houden wanneer ze SD-WAN evalueren.

    Verder deelt Wim de belangrijkste bevindingen van onze recente 2020 WAN onderzoek. De studie evalueert de impact die de WAN transformatie heeft op het vertrouwen in de IT, voor en na de digitale transformatie.

    Volg het webinar en ontvang een exemplaar van het onderzoeksrapport.

    Daarnaast gaan we in op:

    - Wat is SASE en hoe verschilt het van SD-WAN.
    - Waarom SD-WAN faalt als lange-termijn oplossing.
    - Het belang van inzicht in de bredere behoeften van digitale transformatie die verder gaan dan alleen WAN-connectiviteit.
  • Energy management as a route to securing business profitability
    Energy management as a route to securing business profitability
    David Higgins, Ignite Energy Dec 7 2020 2:00 pm UTC 60 mins
    In this session, David Higgins will discuss how businesses can prioritise energy efficiency measures in order to cut costs and secure their future in an uncertain economic environment.

    Speaker:

    David Higgins, Director, Ignite Energy
    Working in the energy industry for over 30 years, David Higgins has been at the forefront of developing and implementing energy saving practices that have benefited a wide variety of businesses. Through his work at Ignite Energy, clients have achieved savings worth tens of millions of pounds and made equally large reductions in carbon emissions, benefitting both businesses and the environment.

    Please note, all data you provide through pre-registration will be shared with our webinar partners once you have viewed the webinar. If you do not wish your data to be shared with the partner, please email harry.matyjaszek@energylivenews.com detailing the specific webinar.
  • How to access Private Assets Through Listed Equities
    How to access Private Assets Through Listed Equities
    Arnaud Gandon, Heptagon Listed Private Asset Equity Fund Manager Dec 7 2020 2:00 pm UTC 60 mins
    Very often, High Net Worth Individuals and family offices are limited in their ability to access private markets. High minimums and long lockup periods can present a challenge to many investors. There are, however, a number of listed investment companies to choose from which enable diversification of investment portfolios. These closed-end investment companies can provide a suitable way to "build an 'Endowment-like' portfolio" for private clients. Private Equity, Private Debt, Infrastructure, Real Estate and other niche strategies are now available in the listed markets to help clients diversify and enhance their income.
  • Using Virtual & Hybrid Events as a Growth Factor for B2B Communities
    Using Virtual & Hybrid Events as a Growth Factor for B2B Communities
    Vanessa Lovatt (Glisser), Ricardo Molina (BrightBull) Dec 7 2020 4:00 pm UTC 37 mins
    With over a decade of experience using events to develop and grow B2B communities, Ricardo Molina (Founder, BrightBull) has turned his hand to virtual events in a big way this year.

    In this quick chat, Ricardo will share what virtual event success stories he’s seen in the community-based sector and what’s made him feel excited about the potential of virtual events both now and in the future.

    We’ll talk speed of change, event goals, event redesign, and bringing event teams on this event evolution. We’ll also dip into some of the potential pitfalls and things to avoid in your next virtual event.

    We will finish with Ricardo’s forecast for the future of virtual and hybrid events in the B2B communities world.

    Learn more about Glisser at: https://info.glisser.com/brighttalk
  • Guilt: How Do We Prove It?
    Guilt: How Do We Prove It?
    Malcolm Jeffries Dec 7 2020 4:00 pm UTC 60 mins
    During this short session, we will discuss some of the digital forensic artifacts that we can pull from our data sets using various techniques available to the Nuix Workstation end user. Within the Nuix training classes we cover various Windows subjects, such as identifying key artifacts that assist us in proving a suspect’s knowledge of the presence of incriminating data.
  • Managed open source for Financial Services
    Managed open source for Financial Services
    Kris Sharma, Financial Sector Product Manager at Canonical Dec 7 2020 4:00 pm UTC 30 mins
    Open source software is everywhere and has become a critical part of the modern economy. It has been estimated that open source software components constitute 80-90% of any given piece of modern software. More and more financial institutions are building enterprise applications using open source components. The real draw of open source for most financial institutions today, is the ability to explore and innovate with new technologies and to easily scale the solutions that deliver real competitive advantage.

    Open source ecosystem is growing rapidly and with widespread adoption comes its own set of challenges. Financial institutions are realising the overhead of open source technology estate maintenance and day-N operational challenges. One of the ways to address these challenges is for organisations to offload the complexity and time-consuming tasks of day to day operations and maintenance of open source applications to managed service providers.

    This webinar aims to answer some of the key questions faced today by financial institutions across the globe in their open source adoption journey.

    - Why is open source the key to agility and innovation ?
    - What are the benefits and challenges of the open source ecosystem?
    - How managed open source can help financial institutions deliver business value?

    Watch this webinar to understand how financial institutions are leveraging managed service for open source and gaining freedom from application maintenance and day to day operations to adapt, innovate and transform at speed.
  • Secure your Kubernetes Apps in Production with NGINX and OpenShift
    Secure your Kubernetes Apps in Production with NGINX and OpenShift
    Jenn Gile, Product Marketing Manager, NGINX | Amir Rawdat, Technical Marketing Engineer, NGINX Dec 7 2020 4:00 pm UTC 27 mins
    Do you want to put your production apps in OpenShift, but struggle to ensure your environment is secure? You’re not alone – and NGINX is here to help.

    At NGINX, we enable you to deploy WAF and JSON Web Token (JWT) authentication closer to your apps, providing production-grade protection in a lightweight, reliable, cost-effective solution. In this session, we share the trends and challenges in securing apps in Kubernetes and demonstrate how to leverage the NGINX Ingress Controller and NGINX App Protect in OpenShift. You’ll see us:

    - Deploy NGINX App Protect in OpenShift with the NGINX Ingress Operator

    - Leverage RBAC in OpenShift for cross-functional provisioning

    - Secure containerized applications with NGINX App Protect

    - Validate users with JWTs

    What is the NGINX Ingress Operator?

    - Our certified operator for installing NGINX Ingress Controller on OpenShift

    What is NGINX App Protect?

    - Our modern app-security solution built on F5’s market‑leading WAF

    About the speakers:
    Jenn Gile is the Product Marketing Manager for NGINX’s technology partners and leads the Go-To-Market strategy and activities for Red Hat solutions.

    Amir Rawdat is a Technical Marketing Engineer who specializes in implementing NGINX solutions in Kubernetes and Red Hat OpenShift.

    About NGINX:
    NGINX, now a part of F5, Inc., is the company behind the popular open source project, NGINX. We offer a suite of technologies for developing and delivering modern applications. Companies like Netflix, Starbucks, and McDonalds rely on NGINX to reduce costs, improve resiliency, and speed innovation. Together with F5, our combined solution bridges the gap between NetOps and DevOps, with multi‑cloud application services that span from code to customer. Learn more at www.nginx.com/redhat
  • 5 Web Security Considerations for GraphQL
    5 Web Security Considerations for GraphQL
    Alban Diquet, Director of Engineering Dec 7 2020 5:00 pm UTC 28 mins
    Learn about the importance of visibility and security for GraphQL.

    GraphQL is a popular data query language that makes it easier to get data from a server to a client via an API call. It is commonly deployed as a piece of the technology stack for modern web and mobile applications. However, the complex nature of GraphQL makes it easier for hackers to exploit if embedded APIs and cloud resources are not secure. Learn about the right way to protect your AppSec stack that traditional approaches do not yet offer.

    In this webinar, we’ll discuss the 5 most common GraphQL security vulnerabilities and how to leverage full stack security to overcome security gaps:

    *Inconsistent authorization checks (similar to REST Auth)
    *Failure to appropriately rate-limit
    *Introspection may help attackers
    *Introspection reveals non-public information
    *Cost of high depth queries