DevOps and ITSM

The days of the monolithic, overly-bureaucratic ITSM environment are numbered. The message is clear – faster results with better quality is what businesses are demanding from IT. But you’ve made significant investments and done some great work with implementing ITSM in your environment. And it is working. But perhaps it’s not keeping up with the demand from your business, or you’re under some pressure to adopt DevOps. Do you throw away all that investment in ITSM? Well – not so fast! The fact is that you’re going to need those ITSM processes that you’ve worked so hard on as you begin to look at DevOps. Where do you begin? How do you get started? Get some pragmatic advice from Doug Tedder in this informative webinar and learn five ways to begin to introduce DevOps to your ITSM world.

February 16, 2017

 

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